Growth Product Manager

Ranger Technical Resources; Brasil; On-site; BRL 180,000 - 300,000; Full time

Job summary

Casado is seeking a Product Owner to bridge Growth and Technology, owning the day-to-day health and commercial performance of the member experience in a high-volume, subscription-based digital entertainment platform. You will analyze journeys, conversions, pricing and promos, and translate findings into actionable requirements for Engineering and QA.

You will apply applied AI to build repeatable workflows, support releases, validate changes, and monitor performance.

Qualifications

• Bachelor's degree in Business, Information Systems, Analytics, or equivalent experience.
• 4+ years in Product Operations, Growth Operations, Digital Operations or related fields.
• Experience with high volume consumer sites, ecommerce, or subscriptions.
• Experience analyzing funnels, onboarding, pricing, promotions, and user behavior.
• Hands-on release validation, regression testing, and QA collaboration.
• Proven ability to document issues and partner with Engineering to resolve them.
• Experience using Claude or similar AI platforms to build repeatable workflows.

Responsibilities

• Own day-to-day health and performance of the digital member experience.
• Monitor pricing, promotions, onboarding, upsells, cross sells, and releases.
• Analyze conversion, sales, retention, and user behavior to find improvement opportunities.
• Translate findings into actionable requirements for Engineering.
• Validate new releases and perform regression tests on critical flows.
• Build AI-driven workflows for analysis, QA, reporting, and issue documentation.
• Proactively identify issues and communicate business impact and priorities.

Skills

Product Operations

Growth Operations

Digital Operations

Subscription Operations

Conversion Optimization

Customer Journey Analysis

Product Analytics

Revenue Analysis

User Behavior Analysis

Release Testing

Regression Testing

Segmentation

Acceptance Criteria

Defect Management

Root Cause Analysis

AI Automation

Tools

Jira

SQL

Claude

Job description

Product Owner #2686

Position Summary

Our partner operates high volume, subscription based digital entertainment products serving a large global member base. Within this environment, changes to pricing, promotions, onboarding, upsells, cross sells, or the overall member journey can directly influence customer experience and revenue. The Product Owner will sit between Growth and Technology, taking ownership of the day-to-day operational health and commercial performance of the member experience. This person will analyze customer journeys, conversion, sales patterns, releases, and user behavior to identify friction, investigate unusual performance, and determine what needs to change. The ideal candidate combines Product Operations, Growth Operations, digital QA, analytics, and strong technical communication. They do not simply execute predefined test cases or report numbers. They proactively identify problems, determine the customer and business impact, translate findings into actionable requirements, and work with Engineering through resolution. Applied AI is also an important part of the role, with an expectation that this person can build repeatable AI workflows that improve analysis, QA, reporting, and issue investigation.

Experience and Education

• Bachelor's degree in Business, Information Systems, Analytics, or a related field, or equivalent professional experience
• 4+ years of experience across Product Operations, Growth Operations, Digital Operations, Subscription Operations, Product Analytics, or similar roles
• Experience supporting high volume consumer websites, digital products, ecommerce, or subscription based services
• Experience analyzing conversion funnels, customer journeys, onboarding, pricing, promotions, upsells, cross sells, and user behavior
• Hands on experience with release validation, regression testing, acceptance criteria, and customer facing digital QA
• Experience investigating product issues, identifying business impact, documenting expected behavior, and partnering with Engineering through resolution
• Demonstrated experience using Claude or comparable AI platforms to build repeatable workflows, automations, or analytical processes

Skills and Strengths

• Product Operations
• Growth Operations
• Digital Operations
• Subscription Operations
• Conversion Optimization
• Customer Journey Analysis
• Product Analytics
• Revenue Analysis
• User Behavior Analysis
• Release Testing
• Regression Testing
• Segmentation
• Acceptance Criteria
• Defect Management
• Root Cause Analysis
• Claude
• AI Automation
• Jira
• SQL
• Funnel Analysis

Primary Job Responsibilities

1. Own the day-to-day operational health and performance of the digital member experience
2. Monitor pricing, promotions, onboarding, upsells, cross sells, releases, and other customer facing flows
3. Analyze conversion, sales, retention, drop offs, segmentation, and member behavior to identify unusual patterns and improvement opportunities
4. Move from data and observation through investigation, conclusion, and actionable recommendations
5. Investigate performance changes to determine what changed, which customers are affected, why it matters, and what should happen next
6. Proactively identify product issues rather than relying solely on predefined testing instructions
7. Reproduce issues and clearly document conditions, affected users, expected behavior, business impact, and urgency
8. Validate new releases and regression test critical customer and revenue flows
9. Translate operational findings into clear, actionable requirements for Engineering
10. Partner with Growth and Engineering to prioritize corrections and product improvements
11. Track identified issues through resolution and validate completed changes
12. Build repeatable Claude or AI workflows for analysis, QA, reporting, pattern identification, and issue documentation
13. Independently validate AI generated findings before using them to support business decisions
14. Recommend improvements based on customer behavior, performance data, and recurring operational issues

Additional Skills

Product Operations, Growth Operations, Digital Operations, Subscription Operations, Conversion Optimization, Customer Journey Analysis, Product Analytics, Revenue Analysis, User Behavior Analysis, Release Testing, Regression Testing, Segmentation, Acceptance Criteria, Defect Management, Root Cause Analysis, Claude, AI Automation, Jira, SQL, Funnel Analysis