At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
JOB SUMMARY
Develops and implements programs, projects or processes for an assigned customer account(s) (Business Unit). Develops and sponsors tactics to achieve strategic objectives across functional groups or within a business group through customer interaction. Influences strategic direction and develops tactical plans and completes complex assignments with minimal supervision or review, including contract negotiation and amendment. Provides comprehensive solutions to complex problems. End results are evaluated for achieving goals and objectives. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- The Senior Business Unit Manager is a member of the plant strategic leadership team.
- Demonstrates an entrepreneurial spirit and drive.
- Full responsibility for a customer/site Profit & Loss (P&L) statement (generally across multi-sites or multi-customer assignments).
- Establishes and manages current customer relationships, striving to capitalize on organic revenue growth opportunities.
- Negotiates contract terms and/or amends established contract terms with customers.
- Exhibits demonstrated sales/revenue growth success with past and current customer base.
- Exhibits demonstrated successful relationship-building skills with high-level audiences at more strategic and senior levels within the organization.
- Responsible for the Request for Proposal (RFP) process for assigned customer accounts. May support RFP processes for others.
- Pricing (i.e. materials and value-add).
- The Senior Business Unit Manager is the leader of the workcell and is accountable for the operational and financial performance of that workcell.
- Manages the performance, developments, and rewards for direct reports. Indirectly manages work of others through Jabil’s workcell business model.
- Full responsibility for continuous improvement of customer relationship performance metrics and customer satisfaction.
- Assumes leadership role in site-level strategic planning meetings.
- Manages and drives the Quarterly Business Review (QBR) process with assigned customer account.
- May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
- Excellent communication skills
- Global business awareness/experience (e.g., taxation, laws, culture)
- Extensive knowledge of total Jabil solutions available for offer
- Strong financial skill knowledge and aptitude (e.g. balance sheet and income statement)
- Strong operational knowledge (e.g., manufacturing, supply chain)
- Jabil tools (Financial system, quote process, etc.)
- Contract knowledge fundamentals
- Leadership/people-management skills
- Strong customer service skills and experience
ESSENTIAL SKILLS, ABILITIES AND EXAMPLE BEHAVIOR(S)
- ORGANIZE: Able to assemble appropriate resources (people, funding, material, support) to get things done; ...
- SPEAK COMPETENTLY: Able to speak clearly and concisely; ...
- DELIVER EXCEPTIONAL CUSTOMER SERVICE: Able to demonstrate sensitivity to customer needs ...
- NEGOTIATE: Able to apply effective questioning ...
- BUILD EFFECTIVE TEAMS: Able to promote team cohesiveness ...
- COACH: Able to observe and track performance ...
- EMPOWER OTHERS: Able to establish an environment where risk‑taking ...
- INFLUENCE: Able to use effective communication ...
- MOTIVATE: Able to create enthusiasm for the work ...
- PROVIDE DIRECTION: Able to establish and communicate a common vision ...
- ACT WITH INTEGRITY: Able to demonstrate uncompromising adherence to ethical principles ...
- DO WHATEVER IT TAKES: Able to maintain perseverance ...
- DELIVER QUALITY RESULTS: Able to deliver top quality service ...
- BE DECISIVE: Able to make sound decisions ...
- THINK STRATEGICALLY: Able to see the "big picture" ...
EDUCATION & EXPERIENCE REQUIREMENTS
- Bachelor's Degree required. Masters Degree preferred.
- Degree in Engineering, Finance/Accounting, or Business Management preferred.
- Six (6) to eight (8) years work‑related experience required, preferably in Financial or Manufacturing Operations fields.
- Industry‑specific experience helpful and/or preferred.
- Previous Business Unit Manager (or equivalent job) work experience preferred.
- Or an equivalent combination of education, training or experience.
WORKING CONDITIONS
- Regular business hours. Some additional hours may be required.
- Travel requirements: Domestic and International, up to 50%.
- Climate controlled office environment during normal business hours.
PHYSICAL REQUIREMENTS
- Sitting
- Walking
- Standing
- Bending/Squatting/Stooping
- Reaching
- Balancing
- Twisting
- Crawling
- Hands in water
- Kneeling
- Data Entry/Typing
- Unusual hearing or vision demands: None specified
- ^Other physical demands or notes: Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position.
BE AWARE OF FRAUD
When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e‑mail address; direct phone call from a member of the Jabil team; or direct e‑mail with a jabil.com e‑mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e‑mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.
JABIL, INCLUDING ITS SUBSIDIARIES, IS AN EQUAL OPPORTUNITY EMPLOYER AND CONSIDERS QUALIFIED APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, AGE, DISABILITY, GENETIC INFORMATION, VETERAN STATUS, OR ANY OTHER CHARACTERISTIC PROTECTED BY LAW.
ACCESSIBILITY ACCOMMODATION
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e‑mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e‑mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.