Forward Deployed Engineer, AWS Forward Deployed Engineering

Amazon Web Services (AWS); São Paulo; On-site; BRL 300,000 - 520,000; Full time

Job summary

Amazon AWS Services Brazil Ltd is seeking a Forward Deployed Engineer II to embed inside strategic enterprise customer teams. You will design, build, deploy, and run production AI systems, working closely with customer engineers to deliver measurable outcomes.

This role requires deep production software experience, strong communication, and the ability to travel 30–50% to customer sites across the region. You will own end-to-end delivery of AI workstreams and mentor junior engineers.

Qualifications

• Bachelor's degree or equivalent experience required.
• Experience translating complex AI concepts for non-technical audiences.
• Experience with agentic and spec-driven development is a plus.
• Familiarity with AI tools, eval frameworks, and RAG pipelines.

Responsibilities

• Embed with customer engineering teams to capture requirements and deliver AI-enabled production systems.
• Design, build, deploy, and run end-to-end AI workstreams.
• Own production incidents, monitoring, and CI/CD for AI services.
• Mentor junior engineers and participate in code reviews.
• Drive customer adoption and codify reusable patterns.

Skills

Technical communication

Agentic AI development

Production-grade software

Cloud computing

Education

Bachelor's degree in Computer Science or related field

Tools

React

TypeScript

Python

Go

Job description

Description

A Forward Deployed Engineer II (FDE II) embeds directly inside a strategic enterprise customer to independently design, build, deploy, and run AI-powered production systems alongside the customer's engineering team. FDE IIs write production-grade software and own delivery of complete AI workstreams end-to-end — from requirements gathering through production deployment — combining the technical rigor of an AWS SDE with the urgency and ownership required to deliver measurable customer business outcomes.

Key Job Responsibilities

• Embed within customer engineering teams. Work with customers, stakeholders, and peers to understand the business and customer value of the systems you build. Understand the customer's business processes, technical architecture, and operational constraints. Translate customer requirements into technical designs for AI-enabled production systems within your workstream. Requires 30 – 50% travel.
• Build production AI applications. Design and develop production-grade software powering AI and agentic workflows — retrieval pipelines, workflow automation, API orchestration layers, data integration. Solve difficult problems with visible risks or roadblocks, bringing clarity and identifying simple designs for solutions. Integrate foundation models, customer data sources, and existing applications into cohesive AI experiences. Optimize for latency, reliability, and cost.
• Own production for your workstream. Be a significant contributor to the full software development lifecycle including scoping, design, code, testing, deployment, and maintenance. Troubleshoot production incidents across AI models, distributed systems, and application services. Ensure root causes of operational issues are identified and resolved. Implement monitoring, evaluations, guardrails, and CI/CD that keep AI systems healthy. Don't settle for the status quo — routinely identify and execute on opportunities to improve operations.
• Mentor and uplift. Actively mentors and trains new team members on how systems are constructed, operated, and fit into the bigger picture. Coach others on producing high-quality code through mechanisms such as code review. Be active in the code review process, providing meaningful feedback to others.
• Accelerate customer adoption. Identify opportunities to expand AI adoption within your customer engagement. Codify reusable patterns and accelerators that benefit future customer deployments and feed back into AWS services. Make enhancements that improve your team's software and processes.

About The Team

ABOUT AWS:

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Experience communicating technical concepts to non-technical audiences
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
• Experience with agentic and spec-driven development (developing AI agents a plus)
• Experience with AI tools: eval frameworks, agent tooling, RAG pipelines, and prompt engineering

Preferred Qualifications

• Experience working in customer production environments
• Experience building or deploying AI/ML applications in production environments
• Background as a founder, engineering lead, or startup builder with high ownership and urgency
• Prior experience with React, TypeScript, Python, and/or Go
• Experience interfacing with customers or leading technical projects with external stakeholders
• Experience working with teams that build and scale end-to-end production systems
• Experience with AWS services

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon AWS Services Brazil Ltd

Job ID: A10578998