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A global snack food company in Curitiba is looking for a specialist to lead business operations in service delivery. This temporary position requires a strong background in master data management and experience in multiple functional areas. Candidates should have excellent project and stakeholder management skills, with a focus on data governance and analytical capabilities. Proficiency in English is mandatory, and knowledge of local languages is a plus. Join us to help shape the future of snacking!
Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work in Mondelēz International Digital Services to lead in the development of tools, frameworks and skills that ensure the effective delivery of the experience strategy for a specific process area (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.). You also work with other service operations employees to ensure they are using processes and tools to ensure an impeccable customer experience.
As a subject matter expert (SME) for processes in your area, you will provide input to capability-building materials and toolkits to ensure adherence to defined processes and to identify opportunities for the development of standard tools, automation, digitization and application for processes in line with group priorities and strategy. In addition, you will monitor key performance indicators to ensure they are aligned to strategic objectives and provide feedback to develop global capability. In this role, you will also audit and manage change controls and keep track of issues and actions to ensure they are addressed on a timely basis. Working with other teams, you will manage issue escalations. As an SME, you not only understand, but keep abreast of industry-wide best practices in your area.
A desire to drive your future and accelerate your career. You will bring experience and knowledge in :
More about this role
This role is pivotal in ensuring Mondelez's adherence to global data standards and best practices. You'll be instrumental in implementing and upholding policies and guidelines for Product Information Management (PIM), Digital Asset Management (DAM), and related downstream systems. A key aspect of this role is working closely with business stakeholders to define and confirm data ownership, ensuring clarity and accountability across the organization. You'll also be responsible for establishing and maintaining well-defined data roles within both the business and MDS, ensuring a robust data governance framework. Furthermore, you will maintain the global data dictionary (EDC lite), including data lineage. Effectively managing escalations is also a critical component of this position, requiring you to address and resolve data-related issues, changes, and requests for information or guidance that arise from various regions.
You’ll serve as the central point of contact and champion global data governance for MDLZ's PIM / DAM / syndication, shaping our data strategy and standards.
You’ll drive the creation and improvement of KPIs and data quality, ensuring our data is accurate, reliable, and actionable for informed business decisions.
You’ll provide expert guidance and input to global strategy and process improvements, leveraging your data expertise to drive business success and innovation.
You’ll define and maintain a robust governance framework for PIM and DAM, ensuring data integrity and compliance across the organization.
Education / Certifications :
N / A
Mandatory English Proficiency; proficiency in applicable local languages is a plus.
Minimum 5 years of business experience in at least two functional areas such as finance and/or supply chain; with at least 2 years at Mondelez for internal applicants.
Minimum 5 years of master data management experience; with at least 2 years at MDLZ for internal applicants.
Travel requirements :
N / A
Placement type :
Fixed Term - for about 6 months
Work schedule : 09 : 00 – 05 : 00 PM
No Relocation support available
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Temporary (Fixed Term) Service Operations (Delivery) Global Business Services