Field Service IT Support Analyst

Infosys; Limeira; Presencial; BRL 39 000 - 61 000; Tempo integral

Resumo da oferta

Infosys Brazil is seeking a Field Service IT Support Analyst based in Limeira, SP, to join our team. The role focuses on end-user support, hardware setup and imaging, printer support, and remote collaboration across Infosys teams.

Ideal candidates will have advanced English and hands-on experience with Windows, MS Office, printing, file-sharing, and hardware repair, working on CLT terms in Limeira.

Qualificações

• Advanced English.
• Experience with Windows operating systems and MS Office.
• Experience with printing and file-sharing services.
• Experience with hardware repair.

Responsabilidades

• Troubleshooting Windows and MS Office.
• Support for local and network printers.
• End user support.
• Hardware setup, imaging, deployment and troubleshooting. Service Now and SCCM.
• Hands and feet support for other remote Infosys teams.

Conhecimentos

Advanced English

Windows OS

MS Office

Printing

File sharing

Hardware repair

Ferramentas

ServiceNow

SCCM

Descrição da oferta de emprego

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys Brazil is looking for professionals with the profile of Field Service IT Support Analyst based in Limeira/SP, to join our team.

Main activities and responsibilities:

• Troubleshooting Windows and MS Office.
• Support for local and network printers.
• End user support.
• Hardware setup, imaging, deployment and troubleshooting. Service Now and SCCM.
• Hands and feet support for other remote Infosys teams.

Required Qualifications:

• Advanced English.
• Experience with Windows operating systems and MS Office.
• Experience with printing and file-sharing services.
• Experience with hardware repair.

Additional information:

Type of work: CLT

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.