Family Travel Consultant

Xperience Xscape Travels; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A travel service company is seeking a Remote Travel Specialist to provide exceptional support to clients throughout their journey. You'll assist with travel bookings, address inquiries, and ensure a seamless experience from planning to post-trip. The ideal candidate has excellent communication skills, a background in customer service, and a passion for travel. This role offers remote flexibility and opportunities for professional growth, allowing you to work from anywhere in Brazil and enjoy exclusive travel perks.

Serviços

Exclusive travel perks

Access to industry discounts

Ongoing training and support

Qualificações

• Excellent written and verbal communication skills.
• Background in customer service, preferably in travel or hospitality.
• High attention to detail and strong organizational habits.

Responsabilidades

• Respond to client inquiries through email, phone, and messaging.
• Support clients with bookings and special requests.
• Provide accurate information about destinations and documentation.
• Follow up for feedback on travel plans.

Conhecimentos

Communication skills

Customer service experience

Attention to detail

Organizational skills

Tech-savviness

Descrição da oferta de emprego

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress‑free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Xperience Xscape Travels USA, based in Georgia, we pride ourselves on delivering personalized, high‑quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.
• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech‑savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.