Executivo(a) de Grupos e Eventos

Hilton Worldwide, Inc.; Porto Alegre; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Uma empresa de hospitalidade global está buscando um(a) Executivo(a) de Grupos e Eventos em Porto Alegre, responsável por coordenar e atender grupos e eventos no hotel. O candidato ideal deve ter formação em Gestão, Hospitalidade ou Marketing e experiência anterior em vendas de grupos. O papel envolve a elaboração de contratos, gerenciamento de orçamentos e interação com clientes e equipe interna. Esta posição proporciona um ambiente dinâmico e a chance de contribuir para experiências excepcionais de hospitalidade.

Qualificações

• Experiência anterior em vendas de grupos e eventos, preferencialmente em hospitalidade.
• Capacidade de analisar e gerenciar múltiplas tarefas.
• Bons conhecimentos em informática, incluindo Excel, PowerPoint e Word.

Responsabilidades

• Receber grupos e eventos e atualizar informações do hotel.
• Elaborar contratos para grupos e eventos.
• Negociar orçamentos com os clientes.
• Interagir constantemente com equipe interna e clientes durante a estadia.

Conhecimentos

Habilidade de resolução de problemas

Organização e planejamento

Excelência em atendimento ao cliente

Proatividade

Formação académica

Graduação ou MBA em Gestão, Hospitalidade e Marketing

Ferramentas

Excel

PowerPoint

Word

Descrição da oferta de emprego

Job Description

Executivo(a) de Grupos e Eventos

Job Number

HOT0C77M

Work Locations

Hilton Porto Alegre Rua Olavo Barreto Porto Alegre 90570-070

A Groups and Events Coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals.

What will I be doing?

• Receive groups and events and keep up to date the hotel even output
• Draw up contracts for groups and events
• Insert Rooming List in the system, update payment instructions and enter important information relevant to the group
• Negotiate budgets with customers
• Develop events Work Orders in the system with all relevant information
• Conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.)
• Perform monthly report groups and update closing information groups
• Interact permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen
• Act directly with the guest or client during the stay of groups and events
• Participate in special activities such as secretaries of cocktails, welcome tour groups, etc.
• Ensure that all client requests are answered efficiently and with agility

What are we looking for?

• Graduate or MBA in Management, Hospitality and Marketing
• Previous sales groups and events, preferably in Hospitality
• Ability to analyze and manage multiple tasks
• Ability to solve problems quickly and efficiently
• Sense of organization and planning
• Good computer skills including Excel, PowerPoint and Word
• Proactive approach to meet deadlines and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!