Engenheiro de Serviço/ Service Engineer

Internetwork Expert; Indaiatuba; Presencial; BRL 40.000 - 60.000; Tempo integral

Resumo da oferta

Uma empresa líder procura um Engenheiro de Serviço para unidade em São Paulo. O candidato será responsável pela manutenção e suporte técnico de plataformas de trabalho aéreo, garantindo a satisfação do cliente através da resolução eficaz de problemas. A posição exige experiência prévia no setor de máquinas e habilidades excepcionais de comunicação.

Qualificações

• Experiência em manutenção de AWP/MEWP na indústria de máquinas.
• Conhecimento técnico de componentes mecânicos e elétricos.
• Inglês ou chinês fluente.

Responsabilidades

• Manutenção em campo e oficina nos produtos AWP e de manuseio de materiais.
• Resolver questões de garantia e comunicar problemas.
• Suporte técnico para funcionários e clientes.

Conhecimentos

Resolução de problemas

Comunicação

Orientação ao cliente

Proatividade

Descrição da oferta de emprego

About the Job:

This is a full-time on-site role for a Service Engineer located in São Paulo. As a Service Engineer, you will be responsible for troubleshooting, field service, technical support, and maintenance & repair of Dingli's aerial work platforms. The Service Engineer will also need to communicate effectively with customers and team members.

Responsibilities:

1. Field and workshop maintenance on AWP's & material handling products.

2. Resolve any warranty issues as required and communicate any problems limiting a repair completion.

3. Provide technical product support for Dingli employees, customer representatives and equipment.

4. Support Dingli customer base by traveling to sites around the Brasil region for Dingli equipment sales and repairs when required.

5. Continue to advance skills, licensing and qualifications where necessary to complete the roles and responsibilities of your employed position with Dingli.

• Prior experience in servicing and maintaining AWP/MEWP, preferably within the machinery industry.
• Strong technical knowledge and understanding of mechanical and electrical components.
• Excellent problem-solving skills with the ability to diagnose and resolve issues efficiently.
• Knowledge of equipment rental companies in Brasil will be a definite advantage.
• Exceptional communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical audiences.
• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Strong customer service orientation and the ability to build and maintain relationships with clients effectively.
• Willingness to travel to customer sites as required for on-site service and support.
• Fluent written and spoken English or Chinese.