Director of Commercialization - Cardholder Benefits & Loyalty

Mastercard; São Paulo; Híbrido; BRL 635.000 - 795.000; Tempo integral

Resumo da oferta

A leading payment technology company is seeking a Director of Commercialization for Cardholder Benefits & Loyalty in São Paulo, Brazil. This role focuses on protecting existing benefits while driving innovation and revenue growth strategies. The ideal candidate has over 10 years of experience, deep expertise in loyalty programs, and strong analytical skills. You will engage with key clients and lead cross-functional initiatives to ensure market leadership.

Qualificações

• 10+ years of experience in business strategy, product development, and commercialization.
• Deep expertise in loyalty programs and customer engagement.
• Strong skills in commercialization and revenue growth strategies.
• Exceptional analytical, communication, and execution skills to deliver measurable results.

Responsabilidades

• Own the strategy and execution to protect existing cardholder benefit programs across all segments.
• Develop and execute growth strategies that enhance the value proposition of benefits portfolio.
• Identify and evaluate new monetization opportunities within the ecosystem.
• Maintain strong relationships with key clients and stakeholders in Brazil.

Conhecimentos

Business strategy

Product development

Commercialization

Stakeholder engagement

Analytical skills

Cross-functional leadership

English language proficiency

Descrição da oferta de emprego

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director of Commercialization - Cardholder Benefits & Loyalty Job Description Summary

Overview

We are seeking a dynamic Director to safeguard our core business while driving innovation and growth. This role is critical to maintaining the stability of existing revenue streams, optimizing operational performance, and identifying new opportunities to expand our market presence in Brazil. You will lead strategic initiatives that protect existing programs, diversify revenue streams, and strengthen client relationships, ensuring sustainable growth and market leadership.

Business Protection & Growth

• Own the strategy and execution to protect existing cardholder benefit programs across all segments and issuers in Brazil.
• Monitor performance metrics and market dynamics to proactively identify risks and implement mitigation plans.
• Develop and execute growth strategies that enhance the value proposition of our benefits portfolio.

Cross-Functional Leadership

• Act as the central point of contact between Account teams, Sales, and Product to ensure seamless communication and strategic alignment.
• Translate client needs and market insights into actionable product and commercial strategies.
• Lead cross-functional initiatives to improve operational efficiency and client satisfaction.

Revenue Diversification

• Identify and evaluate new monetization opportunities within the cardholder benefits ecosystem.
• Partner with Product and Commercial teams to design and launch innovative solutions that drive incremental revenue.
• Build business cases and lead go-to-market strategies for new offerings.

Market & Client Engagement

• Maintain strong relationships with key clients, partners, and stakeholders in Brazil.
• Represent the company in industry forums and client meetings to advocate for our cardholder benefit strategy.
• Stay abreast of competitive trends, regulatory changes, and consumer behavior to inform strategic decisions.

About You

• 10+ years of experience in business strategy, product development, and commercialization.
• Deep expertise in loyalty programs and customer engagement.
• Strong skills in commercialization and revenue growth strategies.
• A track record of building and leveraging relationships with clients, partners, and internal stakeholders.
• Experience leading cross-functional teams and influencing at all organizational levels.
• Ability to develop and launch new products and business models successfully.
• Exceptional analytical, communication, and execution skills to deliver measurable results.
• You currently live in São Paulo and has availability to attend the office 3-times per week.
• You are able to communicate in English and have an advanced level of the language.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: