About the role
We are looking for a DevOps Engineer to build and run cloud infrastructure, CI/CD, and observability for Data and AI teams in a PCI-compliant environment.
The mandatory requirements are solid SQL skills, experience with PCI-DSS and compliance in regulated environments, 4+ years of DevOps, SRE, or platform engineering experience, CI/CD pipelines, Terraform or similar infrastructure-as-code, Kubernetes, AWS, Azure, or GCP, Python, Bash, or Go scripting, availability for on-call rotations, and strong English communication skills.
Must haves
- 4+ years of professional DevOps, SRE, or platform-engineering experience operating production services.
- 3+ years of hands-on experience building CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, or CircleCI) and managing infrastructure as code (Terraform, Pulumi, or CloudFormation).
- Working knowledge of Kubernetes (EKS, AKS, or GKE) and container tooling (Docker, Helm, ArgoCD, or Flux).
- Strong scripting skills in Python, Bash, or Go; solid SQL skills and strong comfort with at least one cloud platform (AWS, Azure, or GCP).
- Hands-on experience with observability stacks: New Relic, Prometheus, Grafana, OpenTelemetry, ELK, or Datadog.
- Solid understanding of cloud security and compliance practices, particularly in PCI-compliant or regulated environments.
- Proven ability to work independently and within a team, managing priorities across concurrent projects and time zones, including on-call rotations.
- Strong written and verbal communication skills; able to work effectively with both technical and non-technical stakeholders.
- Upper-intermediate English level.
Nice to haves
- Experience operating Dataiku DSS, Snowflake, or other large-scale data and analytics platforms in production.
- Experience with service meshes (Istio, Linkerd), API gateways, and zero-trust networking.
- Experience with policy-as-code (OPA / Rego, Checkov, tfsec) and supply-chain security (SBOM, Sigstore).
- Experience with FinOps practices and cloud cost optimization.
- Experience supporting ML or LLM workloads — GPU scheduling, model-serving infrastructure, vector databases, or LangSmith / Langfuse.
- Experience with database administration / reliability for PostgreSQL, MySQL, or Snowflake.
- AWS / Azure / GCP Professional, CKA / CKAD, or HashiCorp Terraform certification.
- Experience in loyalty, martech, adtech, or a comparable data-rich B2B domain.
What you will do
- Strategy, Roadmap & Vision – build the roadmap for DevOps and observability in Data & AI teams.
- Design and build cloud infrastructure as code with Terraform (or Pulumi / CloudFormation), packaging reusable modules for AWS, Azure, or GCP.
- Own CI/CD pipelines in GitHub Actions, Jenkins, or GitLab CI — build, test, security scanning, blue-green or canary deploys, and automated rollback.
- Operate Kubernetes clusters (EKS, AKS, or GCP) and container workloads with LENS, Helm, ArgoCD, or Flux — including autoscaling, ingress, secrets, and policy.
- Build observability with Prometheus, Grafana, OpenTelemetry, ELK, or Datadog — metrics, logs, traces, dashboards, and SLO-driven alerting.
- Implement security and compliance controls: IAM, SSO, secrets management (Vault / KMS), vulnerability scanning, policy-as-code (OPA, Checkov), and PCI-aware patterns.
- Lead incident response — on-call, runbooks, blameless post-mortems, and continuous reliability work to drive down MTTR and toil.
- Partner with developers on local dev experience, golden paths, internal platform tooling, and developer self-service.
- Help shape internal platform standards as the stack evolves, contributing to design reviews and sharing knowledge across the India and U.S. teams.
- Participate in a collaborative DevOps environment, working closely with developers, AI engineers, QA, DBAs, and product partners across environments.
Perks
- Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
- Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
- Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
- Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
- Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
- Well-being & support: access local well-being programs and people-focused support tailored to your location