Development Support Engineer

Tata Consultancy Services; São Paulo; Presencial; BRL 60.000 - 90.000; Tempo integral

Resumo da oferta

A major IT Services company in São Paulo is seeking a Level 2 Development Support Engineer to provide advanced technical support for trading and investment applications. Candidates should have strong Java and SQL skills, experience in application support, and a collaborative mindset. This role offers professional development opportunities and various TCS benefits, including health insurance and mental health support.

Serviços

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Gympass

Free Mentoring Career Platform

Qualificações

• Experience in application support or software development.
• Understanding of SDLC, agile methodologies, and ITIL practices.
• Knowledge of Linux / Unix and shell scripting.

Responsabilidades

• Provide Level 2 support to trading and investment platforms.
• Perform root cause analyses and implement definitive fixes.
• Monitor application performance proactively.

Conhecimentos

Java (Spring, multithreading, REST APIs)

SQL proficiency (query optimization, stored procedures, data analysis)

Problem-solving skills

Communication skills

Stakeholder relationship skills

Formação académica

Degree in Computer Science, Engineering, or related fields

Descrição da oferta de emprego

Come to one of the biggest IT Services companies in the world!! Here you can transform your career!

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for (job name) who wants to learn and transform his career.

Position Overview

We are seeking a Level 2 (L2) Development Support Engineer

with solid Java and SQL experience to provide advanced technical support for critical trading and investment applications. This position bridges the gap between development and operations, ensuring reliability, performance, and agile incident resolution in a dynamic and demanding environment.

Responsibilities

• Provide Level 2 support to trading and investment platforms, resolving complex incidents in production.
• Perform root cause analyses and implement definitive fixes, in partnership with development teams.
• Monitor application performance and proactively identify opportunities for improvement.
• Develop and maintain support tools and scripts using Java and SQL.
• Participate in incident management, post-mortems, and continuous improvement initiatives.
• Collaborate with multidisciplinary teams (DevOps, QA, and business areas).
• Ensure regulatory and security compliance in all support activities.
• Document procedures, incidents, and solutions for knowledge sharing.

Requirements & Experience

• Experience in application support or software development.
• Proficiency in Java (Spring, multithreading, REST APIs).
• Advanced SQL proficiency (query optimization, stored procedures, data analysis).
• Experience with financial systems, preferably trading or investment systems.
• Knowledge of Linux / Unix and shell scripting.
• Understanding of SDLC, agile methodologies, and ITIL practices.
• Excellent problem‑solving, communication, and stakeholder relationship skills.

Advantages

• Experience with messaging systems (Kafka, MQ).
• Familiarity with monitoring tools (Splunk, AppDynamics, Grafana).
• Knowledge of the FIX protocol and market data feeds.
• Degree in Computer Science, Engineering, or related fields.

What We Offer

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil.
• A collaborative, diverse, and innovative environment that encourages teamwork.
• TCS Benefits – Brazil: Health insurance, Dental Plan, Life insurance, Transportation vouchers, Meal / Food Voucher, Childcare assistance, Gympass.
• TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates.
• Partnership with SESC.
• Reimbursement of Certifications.
• Free TCS Learning Portal – Online courses and live training.
• International experience opportunity.
• Discount Partnership with Universities and Language Schools.
• Bring Your Buddy – Referral bonus.
• TCS Gems – Recognition for performance.
• Xcelerate – Free Mentoring Career Platform.

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

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