Desktop Support Engineer Natal

Boardroom Appointments; Natal; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A recruitment agency is seeking a Desktop Support Engineer in Natal, Brazil. The role requires a Bachelor's degree in computer science and 5 years of desktop support experience. Candidates should have strong troubleshooting skills and experience with multiple mobile platforms. Responsibilities include technical support for computers and office equipment, asset audits, and troubleshooting printing issues.

Qualificações

• 5 years Desktop support experience.
• Must have worked on at least two mobile platforms: Android, iOS, and/or Windows Phone.
• Strong technical skills with configuring and troubleshooting software applications.

Responsabilidades

• Perform asset audit and stock count.
• Troubleshoot computer issues related to printing.
• Diagnose issues related to signature pads.
• Provides technical support and repair for computers and electronic devices.
• Fix problems with computers running Microsoft Windows operating systems.
• Install and configure software on workstations.

Conhecimentos

Desktop support experience

Excellent troubleshooting skills

Good communication

Hands-on experience with software applications

Formação académica

Bachelor's degree in computer science or related field

Descrição da oferta de emprego

About the job Desktop Support Engineer Natal

Contract position

• Bachelors degree in computer science or related field required
• 5 years Desktop support experience
• Own, reliable vehicle
• Good communicator as there are several stakeholders to engage with (onsite store store, Team Leader, IT vendor, IT team)
• Excellent troubleshooting Must have worked on at least two mobile platforms: Android, iOS and/or Windows Phone
• Strong technical skills with hands-on experience configuring, maintaining, troubleshooting, repairing and testing software applications

Responsibilities:

• Perform asset audit and stock count
• Troubleshoot computer issues related to printing of store and credit cards
• Diagnose issues related to signature pads
• Assists and communicates with customers regarding issues related to their computer or network equipment
• Provides technical support, diagnosis, and repair for computers, office equipment, printers, and electronic storage devices
• Fix and solves problems with computers running Microsoft Windows XP/Vista/7 operating systems, including support for Internet Explorer, Outlook Express, Windows Mail, various applications, software, drivers, and system settings
• May troubleshoot, install, and configure software on workstations, such as Adobe Photoshop, Microsoft Office, Quicken, and other popular programs