Delivery Solutions Architect

Databricks Inc.; Costa Rica; Híbrido; BRL 878.000 - 1.230.000; Tempo integral

Resumo da oferta

A leading data and AI company is looking for a Delivery Solutions Architect to drive growth and maximize ROI for customers. This hybrid role involves technical leadership and collaboration with sales and engineering teams. Responsibilities include developing execution plans and providing technical guidance. Ideal candidates will have 5+ years of experience in technical project delivery, programming skills in Python or SQL, and a Bachelor's degree in a relevant field.

Qualificações

• 5+ years accountable for technical project/program delivery in Data and AI.
• Track record of overachievement against quota or similar targets.
• Can travel up to 30% when needed.

Responsabilidades

• Engage with Solutions Architects to understand customer needs.
• Lead post-technical-win account strategy for Databricks use cases.
• Provide updates and KPI reporting on usage and customer health.

Conhecimentos

Technical project/program delivery

Programming in Python, SQL, or Scala

Customer-facing experience

Solution architecture understanding

Business value attribution

Technical program management

Escalation resolution

Discovery workshops

Strategic roadmap creation

Quota achievement

Formação académica

Bachelor's degree in Computer Science

Descrição da oferta de emprego

Overview

Databricks is looking for a Delivery Solutions Architect (DSA) on the West Coast. The DSA collaborates with sales and field engineering to accelerate adoption and growth of the Databricks platform, and to maximize value and ROI for customers across workloads they have selected.

This hybrid role is both technical and commercial: you will drive growth with assigned customers and use cases by leading stakeholders, building executive relationships, coordinating with Databricks teams, and creating/ delivering plans for colleagues to execute. You will serve as the post-sale technical lead across Databricks products and communicate with stakeholders at all levels. You will report to a DSA Manager within Field Engineering.

The impact you will have

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical-win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customers across multiple selling teams and internal stakeholders, driving onboarding, enablement, success, go-live and healthy consumption of the workloads
• Be the first contact for any technical issues or questions related to production/go-live status of agreed-upon use cases within an account
• Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources, and escalate to expert-level technical experts as needed
• Create and execute a point of view on how key use cases can be accelerated into production, coordinating with Professional Services on delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product innovations, private previews, and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams across work streams: main use cases moving to production, enablement/growth, product adoption, ongoing investment needs, and governance
• Provide internal and external updates and KPI reporting on usage and customer health to the Technical GM

What we look for

• 5+ years accountable for technical project/program delivery in Data and AI, with ability to contribute to technical debate and design with customers
• Programming experience in Python, SQL or Scala
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to project deliverables
• Technical program or project management including account, stakeholder, and resource management accountability
• Experience resolving complex escalations with senior customer executives
• Experience conducting discovery workshops, creating strategic roadmaps, and managing delivery of complex programmes/projects
• Track record of overachievement against quota or similar targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
• Can travel up to 30% when needed

LI#Remote

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range for this role is listed below and represents the base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation is based on factors including skills, depth of experience, certifications, training, and location. The total package may include annual bonus, equity, and benefits. Zone 1 Pay Range $161,300 — $225,800 USD
Zone 2 Pay Range $161,300 — $225,800 USD
Zone 3 Pay Range $161,300 — $225,800 USD
Zone 4 Pay Range $161,300 — $225,800 USD

About Databricks

Databricks is the data and AI company. More than 10,000 organizations rely on the Databricks Data Intelligence Platform. Databricks is headquartered in San Francisco with offices around the globe and was founded by the creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Benefits

Databricks strives to provide comprehensive benefits. For specifics by region, please visit the benefits page.

Our Commitment to Diversity and Inclusion

Databricks is committed to fostering a diverse and inclusive culture where everyone can excel. Our hiring practices are inclusive and meet equal employment opportunity standards, regardless of age, color, disability, ethnicity, gender identity or expression, language, national origin, physical or mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, or other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, the Employer may apply for a U.S. government license or decline to proceed with an applicant on this basis alone.

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