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A fintech company in São Paulo is looking for someone to join their Operations team, focusing on graph-based analytical solutions to address customer churn. You will utilize your programming and analytical skills to build and maintain data pipelines, interpret and visualize graphs, and collaborate with a team of Data Analysts and Data Scientists. Fluency in Python and SQL, along with effective communication skills in English and Portuguese is required. A strong analytical mindset and a creative approach to problem-solving are essential for this role.
We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically.
As a member of the Operations team, you will be responsible for identifying, designing, and implementing graph-based analytical solutions to understand relational patterns and reduce customer churn. You are expected to have strong analytical skills and a passion for leveraging graph technologies to uncover insights that drive retention strategies. Your mission is to map and analyze customer interaction networks, detecting churn risks through graph models while maintaining high accuracy and relevance. The ideal candidate has critical thinking abilities, proactive problem-solving skills, and hands‑on experience with graph databases, network analysis, and data‑driven methodologies.