Cx Business Intelligence Manager

Adzuna Ltd; São Paulo; Híbrido; BRL 180.000 - 220.000; Tempo integral

Resumo da oferta

A leading mobility technology platform is seeking a Data Insights Lead in São Paulo, Brazil. You will manage a data science team and collaborate with global stakeholders to enhance sales strategies and automate insights using advanced tools. The ideal candidate has over 5 years of experience in data science, strong SQL and Python skills, and the ability to effectively communicate insights to diverse teams. This role is hybrid, emphasizing a culture of diversity and inclusion.

Serviços

Diversity and inclusion initiatives

Flexible working arrangements

Qualificações

• 5+ years of experience in a relevant data-driven role.
• Proficient in SQL, Python, or R.
• Strong knowledge of data visualization principles.
• Ability to convey data insights to non-technical stakeholders.
• Solid statistical analysis skills.

Responsabilidades

• Lead a data science team focused on sales and insights for business impact.
• Manage stakeholders from various global regions.
• Develop AI tools to automate insights and reporting.
• Support new business line development using data.
• Review and develop SQL codes along with programming in R or Python.

Conhecimentos

SQL

Python

R

Data visualization

Storytelling

Statistical analysis

Stakeholder management

Descrição da oferta de emprego

DiDi Global Inc. is the world's leading mobility technology platform.

It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities.

It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations.

DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit :

#LI-Hybrid

You will lead the CX Data & Insights team supporting the restaurant inside sales and early farming operations into BR food relaunch, being able to interact with stakeholders from all over the world and generate business impact.

Responsibilities

• Leading a data science team supporting inside sales and early farming to impact the business.
• Managing multiple stakeholders from different regions of the world.
• Developing AI tools to automate reports, insights and VOC.
• Supporting the development of new business lines with data.
• Developing and reviewing SQL codes, R and / or Python.
• Knowledge on sales data structure and process.

Qualifications

• 5+ years of experience.
• Technical skills such as SQL, Python or R.
• Data visualization knowledge.
• Storytelling knowledge.
• Statistical knowledge.
• Stakeholder management skills.
• Ability to embrace change in a fast paced environment.
• Clear communication and the ability to explain data insights to non-data stakeholders.

Equal Opportunity Employer

We are a committed advocate for diversity and inclusion, and we are an Equal Opportunity Employer. Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy / maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.