Customer Success Sales Account Manager - Brazil

BMC Software, Inc.; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading software company in São Paulo is looking for a Sales Customer Success Account Manager. You will be the main point of contact for customers, helping them achieve the full value of their investments while coordinating with various team members to exceed sales targets. The ideal candidate has a strong background in sales and customer success, with a passion for digital transformation and innovation. This role offers a supportive environment focused on personal and professional development.

Serviços

Diverse workplace

Career development opportunities

Community engagement initiatives

Qualificações

• Experience in sales and customer success leading organizations through digital transformations.
• Ability to lead a professional services sales process effectively.
• Demonstrated ability to develop business through industry knowledge.

Responsabilidades

• Act as the main point of contact for customers.
• Coordinate sales team members to build an effective sales pipeline.
• Build trust and confidence with customers and colleagues.
• Take part in global projects and innovative solutions.

Conhecimentos

Sales experience

Customer Success experience

Team leadership

Business acumen

Descrição da oferta de emprego

Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

\"At BMC trust is not just a word - it's a way of life!\"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!

We help our customers free up time and space to become an Autonomo us Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!

BMC Helix Software Sales Professionals have the power to transform entire organizations. With your high-energy, dedication, and passion you will focus on designing and executing a go-to-market strategy, delivering revenue growth and customer happiness. If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then BMC is the place to be.

Join us as a Sales Customer Success Account Manager! As a Customer Success Sales Account Manager, you will lead your customers to achieve the full value of their BMC investments by helping them to identify additional Customer Success and Professional services.

Here is how, through this exciting role, you will contribute to BMC's and your own success:

• Act as the main point of contact for your customers. the initial subscription deal you will partner and be supported by top talented consultants; delivery leads and architects to ensure the optimization of your customers' investments as well as increasing profitable revenue for BMC.
• Work towards planning and exceeding customer success sales targets by coordinating all the sales team members to build an effective pipeline and execute each phase of the Value Selling process.
• Act as a BMC brand ambassador, both internally and externally, and build trust and confidence with customers, partners, and colleagues through integrity and professionalism.
• As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself, and be the innovator when it comes to solving everyday problems.

To ensure you’re set up for success, you will bring the following skillset & experience:

• Experience in both Sales and Customer Success leading organizations through Digital Transformations
• You will have worked effectively as a team member while also providing team-on-team leadership and orchestrating the internal and external resources needed to effectively lead a professional services sales process.
• You are a real business Hunter and have previously demonstrated your ability to further develop business as a trusted partner by an in-depth understanding of pipeline, business practices, industry trends, and competitive landscape

You can embrace, live, and breathe our BMC values every day!

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.