Customer Service Specialist (German-speaking) | Remote | Country-Wide

Enpal; São Paulo; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Enpal, a rapidly growing energy company in Europe, is seeking customer care professionals to join their fully remote team. Offering an attractive entry salary with growth potential, candidates should have strong German language skills and a structured work ethic. This is an opportunity to be part of a diverse team dedicated to driving energy transition.

Qualificações

• German language skills: At least C1.
• Structured and organized work ethic.
• Experience in customer service or a similar job is an advantage.

Responsabilidades

• Customer care roles involving administration, claims management, and social media management.
• Delivering top-notch customer service.
• Fully remote with potential for long-term growth.

Conhecimentos

German language skills

Customer service experience

Structured work ethic

Descrição da oferta de emprego

Unternehmensbeschreibung

We actively shape a better and cleaner future by offering solar PV systems, heat pumps, battery storage systems, EV chargers, and a smart home energy management system that optimizes the operation of the hardware. We are the fastest growing energy company in Europe (FT1000 Ranking 2022 by Financial Times & Statista) and aim to become Europe's largest and most successful energy company. Become part of our success story!

Stellenbeschreibung

• Diverse positions in one of the customer care areas: administration of grid connection, claims management, administration of electricity meter change, or social media management
• Delivering top-notch customer service so we can together drive a successful energy transition
• Fully remote job without without the need to re-locate
• Attractive entry salary of 800 EUR per month with a development potential to up to 1,300 EUR per month (full-time Freelance contract)

Qualifikationen

• German language skills: At least C1
• Structured and organized work ethic
• Experience in customer service or a similar job is an advantage, but we also welcome career changers!

Zusätzliche Informationen

• The sun shines all over the world - @Enpal you will find a highly motivated and diverse team, with >65 different nationalities
• Energy transition only works together - at Enpal you can expect a legendary team spirit