Customer Service Representative

Bebeecommunicate; Manaus; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A dynamic customer service organization in Recife, Brazil, is seeking a Customer Service Representative to engage with clients effectively and manage inquiries. The ideal candidate will demonstrate strong communication and problem-solving skills and excel in a team environment. Responsibilities include responding to client inquiries and documenting call activities. Join to receive comprehensive training and be part of an innovative team offering competitive compensation and career advancement opportunities.

Serviços

Comprehensive training

Ongoing support

Competitive compensation package

Opportunities for career advancement

Qualificações

• Strong communication and problem-solving skills required.
• Ability to manage time effectively and handle multiple priorities.
• Effective team collaboration is essential.

Responsabilidades

• Engage with clients and provide efficient service.
• Document call activities clearly in the system.
• Respond to online and email requests promptly.

Conhecimentos

Strong communication skills

Problem-solving skills

Time-management skills

Ability to work in a team

Descrição da oferta de emprego

Customer Service Representative

As a dynamic and customer-focused professional, you will engage with clients, suppliers, and end customers to address their inquiries efficiently and effectively.

Key Responsibilities

• Represent the organization with excellence through professional and enthusiastic interactions with callers.
• Provide accurate and helpful information in response to client inquiries.
• Document all call activity clearly and accurately in the system.
• Respond promptly and precisely to online and email requests.
• Monitor and manage bookings, including reservations, special requests, amendments, and cancellations.

Requirements

• To be successful in this role, you will need strong communication and problem‑solving skills, as well as the ability to work effectively in a team environment.
• You should also have excellent time‑management skills and be able to handle multiple priorities simultaneously.

Benefits

• This is an excellent opportunity to join a growing organization and take on new challenges.
• You will receive comprehensive training and ongoing support to help you succeed in your role.

Why Join Us?

• By joining our team, you will be part of a dynamic and innovative organization that values its employees and recognizes individual contributions.
• We offer a competitive compensation package and opportunities for career advancement.