Creator Manager

Darkroom; Brasil; Remote; BRL 180,000 - 300,000; Full time

Benefits offered by this job

Unlimited PTO

Remote-first culture

Parental leave

Growth opportunities

Job summary

Darkroom, a leading growth marketing firm, is hiring for a remote role in Brazil, Portugal, and Spain. You will own the creator program and build Shadow's capabilities while coordinating with the existing Darkroom team in EST hours.

This is a fully remote, high-velocity role that blends creator partnerships with performance marketing. Ideal candidates have real-world experience running creator or community programs, deep B2B understanding, and the ability to design and optimize acquisition

Qualifications

• Real understanding of B2B; creators talk to founders and operators.
• Experience running creator, partner, or community programs with real audiences.
• Commerce and growth literacy to converse with brands or agencies.
• Smart, able to judge audience quality and structure deals.
• Experience structuring commercial terms: fees, affiliates, referrals, co-marketing.
• Organized enough to manage a growing roster: contracts, deliverables, payments.

Responsibilities

• Run the existing creator roster day-to-day: relationships, briefs, schedules.
• Source new operator-creators on credibility and sharp thinking.
• Raise volume and quality of creator content across social platforms; target 40k followers by 2027 end.
• Collect reviews, testimonials and social proof for the team.
• Build the Shadow Creator Channel from zero and recruit operators for Shadow buyers.
• Design a creator-led acquisition funnel and coordinate with Retention Marketer on email path.
• Report on the channel’s signups and pipeline as a standalone measure.
• Structure and manage commercial terms for each relationship: fees, affiliate terms, co-marketing.
• Provide strategy, data, and product access to creators for precise messaging.
• Maintain an accurate creator CRM with Marketing Ops support.
• Identify high-performing creators and take action to optimize results.

Skills

B2B marketing

Creator programs

Growth strategy

Channel building

Negotiation

CRM management

Notion

Tools

Notion

Job description

About Darkroom

Darkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact.

At our core, Darkroom is a human services company powered by Shadow, a universal AI commerce layer that integrates executive-level strategy with proprietary agentic technology. This fusion enables our teams to deliver outsized returns by enhancing creative output, operational efficiency, and revenue generation across every stage of the customer journey.

Our track record speaks for itself: billions in attributable revenue driven across e-commerce marketplaces, media networks, DTC ecosystems, and social commerce platforms. Every engagement feeds into our proprietary data infrastructure, enabling a continuous feedback loop that accelerates growth, improves margins, and compounds results across our client portfolio.

What began as a boutique design studio has evolved into one of the fastest-growing private companies in America (Inc. 5000) and among the most effective performance media agencies of the 2020s (Varos). Our founders were recognized by Forbes 30 Under 30 for advancing the intersection of technology, marketing, and advertising, cementing Darkroom's role as a defining player in the future of media innovation.

About The Role

This role owns Darkroom's creator program and builds Shadow's from nothing. The Darkroom program is run today by the VP of Marketing, which caps how far it can go.

Our creators are operators. They run brands, agencies, and growth teams, and their audiences are founders, marketers, and operators making buying decisions. That makes this a B2B creator role, which is the part we care about most. Sourcing is judged on operating credibility and point of view rather than follower count, and the commercial structure runs closer to a partnership than to a rate card for a sponsored post. Someone whose background is fashion or consumer product influencer campaigns will find that very little of that experience transfers.

This is a fully remote role supporting a team in the EST time zone, and we are hiring for it in Brazil, Portugal, and Spain.

What You'll Do

Darkroom's Creator Program

• Run the existing roster day to day: relationships, briefs, scheduling, and the cadence of what they publish.
• Source new operator-creators, judged on what they have built and how sharp their thinking is.
• Raise the volume and quality of creator content across Instagram, LinkedIn, X, and YouTube, working toward the Instagram target of 40,000 followers by the end of 2027.
• Collect and organize reviews, testimonials, and social proof from creators and clients so the rest of the team can use them.

Shadow's Creator Channel

• Build the channel from zero: find the operators whose audiences are Shadow's buyers, and bring them on.
• Design a creator-led acquisition funnel, from post to signup, and work with the Retention Marketer on the email path behind it.
• Report on it as its own channel, measured on signups and pipeline rather than folded into Darkroom's numbers.

Across Both

• Structure and manage the commercial side of each relationship: fees, affiliate and referral terms, co-marketing, advisory arrangements.
• Feed creators the strategy, data, and product access they need to say something specific rather than generic.
• Keep the creator CRM accurate, working with the Marketing Ops Manager.
• Know which creators are producing results and which are not, and act on it.

What We're Looking For

• A real understanding of B2B. This is the most important thing on this list. Our creators talk to founders, operators, and growth teams, and a creator program run like a consumer brand's will not work here.
• Genuine experience running creator, partner, or community programs where the creators were practitioners with an audience. Years matter less than whether you have actually done it.
• Enough commerce and growth literacy to hold a real conversation with someone who runs a brand or an agency. Creators at this level work out within one exchange whether you know the space.
• Smart in a way that shows up in the work. You can judge whether an audience is real, structure a deal that works for both sides, and brief someone without flattening their voice.
• Experience structuring the commercial side of these relationships, including fees, affiliate and referral terms, and co-marketing.
• Organized enough to run a growing roster without anything slipping: contracts, deliverables, payment schedules, all of it.
• AI-native. Our team works alongside AI for analytics, reporting, and drafting, and you should be excited to build workflows with it.
• Comfortable building a channel that does not exist yet, for Shadow, while running an established one, for Darkroom, at the same time.

Bonus Points

• You have built an audience of your own, on any platform.
• Experience marketing a SaaS or software product to a business audience.
• Agency, ecommerce, or performance marketing background.
• You already know creators in the commerce, growth, or B2B software space.
• Familiarity with Notion, our operating layer.

Working at Darkroom

Darkroom is not a typical agency. We are looking for A players who want to build something great. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world-class talent building something remarkable.

We believe in autonomy with accountability, truth over comfort, and outcomes over optics.

• Unlimited PTO + Local holidays (Relevant to your hub): Rebooting is part of the work. Take the time you need to stay sharp.
• Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include the Brazil and Spain.
• Parental Leave: Flexible parental leave to support new parents during this important transition.
• Growth: Our interdisciplinary model gives every Darkroomer exposure far beyond their core role. Grow your skills, expand your influence, and stay at the forefront of the industry.

Equal Opportunity Statement:

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.