Country Manager – Hospitality & Tourism

Intertek; São Paulo; Presencial; BRL 200.000 - 300.000; Tempo integral

Resumo da oferta

A global quality assurance company is seeking a Country Manager in São Paulo, Brazil. The successful candidate will lead sales and business development efforts in the hospitality sector, managing a team to enhance client satisfaction and operational excellence. Key requirements include proven experience in sales, deep knowledge of the tourism market in Brazil, strong leadership abilities, and fluency in Portuguese and English. Join an international team dedicated to raising industry standards in safety and quality.

Qualificações

• Proven sales and business development background with results in growth and client retention.
• Leadership experience with the ability to motivate and manage diverse teams.
• Deep understanding of the hospitality and tourism sectors in Brazil.
• Solid commercial acumen, with hands-on P&L ownership experience.
• Strong relationship-building and communication skills.

Responsabilidades

• Develop and execute the commercial growth strategy for Brazil.
• Build relationships with hotel owners and operators to deliver tailored solutions.
• Own the P&L, ensuring consistent growth.
• Lead a team of auditors and coordinators to deliver high-quality service.
• Oversee operational excellence and adherence to quality standards.

Conhecimentos

Sales leadership

Business development

Team management

Client relationship building

Financial acumen

English fluency

Portuguese fluency

Descrição da oferta de emprego

Role Description

We are seeking an ambitious and commercially minded Country Manager to lead and grow our business in Brazil, based in São Paulo.

This is a key strategic role combining sales leadership, business development, and operational excellence within the hospitality and tourism sectors. You will be responsible for expanding our client base, strengthening partnerships with hotel groups and travel brands, and leading a local team to deliver our world-class audit and risk management solutions.

Key Responsibilities

• Develop and execute the commercial growth strategy for Brazil, with a focus on new business acquisition and account expansion across hotels, resorts, and tourism operators.
• Build and nurture relationships with hotel owners, operators, and corporate offices to identify opportunities and deliver tailored risk management solutions.
• Take full ownership of the P&L, ensuring consistent, profitable, and sustainable growth.
• Lead and inspire a team of auditors and coordinators to deliver high-quality service and exceptional client satisfaction.
• Oversee operational excellence and ensure adherence to Cristal and Intertek quality standards.
• Be an Ambassador for Intertek Cristal at industry events, trade shows, and client meetings to strengthen brand awareness and market positioning in Brazil.

Qualifications & Experience

• Proven sales and business development background with strong results in growth and client retention.
• Demonstrated leadership experience with the ability to motivate and manage diverse teams.
• Deep understanding of the hospitality, tourism, or travel sectors in Brazil.
• Solid commercial and financial acumen, with hands‑on P&L ownership experience.
• Strong relationship‑building, communication, and presentation skills; confident engaging with senior decision‑makers.
• Strategic thinker with a proactive, results‑oriented approach.
• Fluency in Portuguese and English (Spanish is a plus).

Why Join Us?

This is an exciting opportunity to lead and expand the operations of a trusted global brand in one of the most dynamic hospitality markets in the world. You will join a passionate, international team dedicated to raising standards in safety, quality, and guest experience across the travel and tourism industry.