Consultor(a) SAP SD | Senior Associate 2 [tag01]

PwC; São Paulo; On-site; BRL 90,000 - 140,000; Full time

Job summary

PwC Brazil is seeking a SAP CRM consultant to analyse client requirements and implement CRM solutions. You will provide training and ongoing support to ensure seamless adoption, and collaborate with cross-functional teams to deliver value and strategic outcomes.

In this role, you will help clients optimise customer relationship processes, build lasting relationships, and grow your own expertise in PwC’s consulting practice.

Qualifications

• Ability to think critically and analyse complex problems.
• Capacity to interpret data and derive actionable insights.
• Strong problem-solving skills across CRM and business processes.
• Excellent communication skills for client engagement and teamwork.
• Experience in leading or mentoring teams is a plus.

Responsibilities

• Analyse client requirements for SAP CRM implementations.
• Design and implement CRM software solutions for PwC clients.
• Provide training and ongoing support to ensure successful adoption.
• Collaborate with cross-functional teams to deliver value and maintain quality.

Skills

Critical thinking

Data interpretation

Problem solving

Communication

Leadership / Coaching

Job description

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area, you will enable clients to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. #LI-DNI Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.