Consultant, DFIR, Reactive Services (Unit 42) – LATAM

Palo Alto Networks, Inc.; São Paulo; Remote; BRL 80,000 - 120,000; Full time

Job summary

Palo Alto Networks, Inc. is seeking a Consultant for Reactive Services to support digital forensics and incident response engagements throughout Latin America. This role involves working closely with senior consultants to investigate cybersecurity incidents and perform forensic analysis.

The ideal candidate must possess a Bachelor’s degree in Computer Science or a related field and have strong analytical skills. Experience with DFIR tools and fluency in multiple languages is essential. The role offers opportunities for travel up to 20% in Latin America.

Qualifications

• 3–5 years of hands-on experience in Digital Forensics and Incident Response.
• Experience supporting investigations involving ransomware, phishing, or unauthorized access.
• Strong analytical skills with the ability to perform in high-pressure environments.

Responsibilities

• Support and execute digital forensics and incident response investigations.
• Conduct forensic analysis of endpoints and logs to identify attacker activity.
• Provide remediation recommendations throughout the incident response lifecycle.

Skills

Digital Forensics

Incident Response (DFIR)

Analytical Skills

Problem-solving

Communication Skills

Education

Bachelor's degree in Computer Science or related field

Tools

EnCase

FTK

SleuthKit

Volatility

Job description

Job Summary

The Consultant, Reactive Services is an individual contributor role within Unit 42, responsible for supporting digital forensics and incident response (DFIR) engagements across a wide range of client environments throughout Latin America.

In this role, you will work alongside Senior Consultants, Principal Consultants, and Consulting Directors to investigate cybersecurity incidents, perform forensic analysis, and help organizations respond to and recover from security events. You will contribute technical expertise during active investigations while continuing to build advanced DFIR capabilities in fast‑paced client environments.

This position is ideal for a DFIR practitioner who enjoys hands‑on technical investigations, problem‑solving, and working directly with clients during high‑impact cybersecurity incidents.

Key Responsibilities

• Support and execute digital forensics and incident response investigations across enterprise environments.
• Conduct forensic analysis of endpoints, systems, logs, and cloud environments to identify attacker activity and scope of compromise.
• Assist with host, network, and cloud investigations during active security incidents.
• Perform forensic acquisition and preservation of evidence following industry best practices and chain‑of‑custody procedures.
• Utilize industry‑standard DFIR tools and methodologies to investigate malicious activity and support containment efforts.
• Collaborate with senior consultants and engagement teams to deliver high‑quality client outcomes during incident response engagements.
• Document technical findings, timelines, and investigative results for both internal and client‑facing reporting.
• Provide remediation recommendations and support clients throughout the incident response lifecycle.
• Maintain awareness of emerging threats, attacker techniques, and evolving cybersecurity trends.
• Support the development of internal DFIR processes, playbooks, and knowledge‑sharing initiatives within the Unit 42 team.

Qualifications

• Bachelor's degree in Computer Science, Information Security, or related field, or equivalent practical experience.
• 3–5 years of hands‑on experience in Digital Forensics and Incident Response (DFIR), Security Operations, SOC, or related cybersecurity disciplines.
• Experience supporting investigations involving ransomware, intrusion activity, phishing, malware, or unauthorized access incidents.
• Foundational understanding of forensic methodologies, evidence handling, acquisition techniques, and chain‑of‑custody procedures.
• Hands‑on experience with DFIR tools such as EnCase, FTK, SleuthKit, Volatility, or equivalent forensic frameworks.
• Experience working across Microsoft Windows, Linux, and macOS environments.
• Strong analytical and problem‑solving skills with the ability to perform technical investigations in high‑pressure environments.
• Excellent written and verbal communication skills.
• Ability to communicate technical findings to both technical and executive audiences.

Language Requirements (LATAM)

Candidates must be fluent in any combination of the following languages:

• English + Spanish
• English + Portuguese
• Spanish + Portuguese
• English + Spanish + Portuguese (preferred)

The ability to communicate effectively with clients across Latin America is required.

Preferred Qualifications

• Experience supporting enterprise incident response investigations across cloud or hybrid environments.
• Familiarity with the MITRE ATT&CK framework.
• Exposure to malware analysis, threat hunting, or endpoint investigations.
• Experience working within consulting, managed security services, MDR, or incident response organizations.
• Industry certifications such as GCFA, GCFE, GCIH, CISSP, Security+, or similar.
• Experience supporting multinational clients across Latin America.

Travel

• Willingness to travel up to 20% throughout Latin America to support client engagements.

Accommodations

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Equal Opportunity Employer

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

EEO Confidentiality

All your information will be kept confidential according to EEO guidelines.

Immigration Sponsorship

Is role eligible for Immigration Sponsorship? No.