Consultant, Customer - South HUB

The Coca-Cola Company; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading consumer goods company is seeking a Sales Operations Specialist in Brazil to manage customer support processes and streamline operations. The ideal candidate has over 4 years of experience in sales operations and strong analytical skills. Join a collaborative team focused on achieving operational excellence and driving sales success.

Qualificações

• 4+ years in sales operations, customer support, or similar roles (FMCG experience preferred).
• Strong knowledge of sales systems, databases, and analytics tools.
• Excellent communication and problem-solving skills.

Responsabilidades

• Process customer orders, resolve complaints, and ensure delivery timelines.
• Generate and analyze sales reports to help the sales team make data-driven decisions.
• Act as a connector between customers, production, distribution, and sales teams.
• Implement and train teams on tools to improve sales operations.
• Ensure smooth interactions between business, vendors, and customers.

Conhecimentos

Customer Sales

Data Analysis

Waterfall Model

Formação académica

Bachelor’s degree or equivalent experience

Ferramentas

Sales systems

Analytics tools

Descrição da oferta de emprego

Location(s):

Brazil

City/Cities:

Rio de Janeiro

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

August 5, 2025

Shift:

Job Description Summary:

Job Description Summary
Join Coca-Cola Latin America as a Sales Operations Specialist and play a critical role in enabling seamless operations for our sales team. You’ll manage customer support processes, streamline operations, and provide actionable insights to drive sales success. This individual contributor role requires a proactive, independent problem-solver capable of improving systems, enhancing efficiency, and fostering collaboration across teams.

Why Join Coca-Cola Latin America?
As the fastest-growing consumer goods company in Latin America, we focus on people, innovation, and sustainability. At Coca-Cola, you’ll work in a collaborative and empowering environment, contributing to our mission of operational excellence and growth.

What You’ll Do

• Order & Customer Management: Process customer orders, resolve complaints, and ensure delivery timelines.
• Sales Insights & Analytics: Generate and analyze sales reports to help the sales team make data-driven decisions.
• Cross-Team Liaison: Act as a connector between customers, production, distribution, and sales teams.
• Systems Management: Implement and train teams on tools to improve sales operations.
• Administrative Support: Ensure smooth interactions between business, vendors, and customers.

Key Qualifications

• Bachelor’s degree or equivalent experience.
• 4+ years in sales operations, customer support, or similar roles (FMCG experience preferred).
• Strong knowledge of sales systems, databases, and analytics tools.
• Excellent communication and problem-solving skills.

Why It’s Exciting

• Collaborate with diverse teams across Coca-Cola’s global network.
• Drive process improvements and make a measurable impact.
• Gain hands-on experience in an essential and fast-paced role.

If you’re ready to enhance sales team success and operational efficiency, apply now!

Skills:

Customer Sales, Data Analysis, Waterfall Model

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.