Computer Support Technician

Caterpillar; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A global leader in construction and mining equipment is seeking a dedicated IT professional to manage and enhance SAP systems. This role requires working closely with various SAP products and providing technical support. The ideal candidate will have a Bachelor's degree in Information Technology, pre-advanced English proficiency, and familiarity with SAP products. The position involves onsite work five days a week and offers competitive benefits.

Serviços

Medical plan

Dental plan

Medicines reimbursement

Psychological, Legal, Social, and Finance Support Program

Private pension plan

Profit share

Meal assistance

Christmas basket

Transportation

Life and personal insurance

Extended maternity and paternity leave

Employee resources group

Qualificações

• Pre-Advanced English proficiency is required.
• Experience with SAP products is a plus.

Responsabilidades

• Manage system performance upgrades and transport management.
• Monitor interfaces and tune performance.
• Participate in the implementation and development of new technologies.

Conhecimentos

Business Process Improvement

Standard Operating Procedures

IT Environment

IT Standards, Procedures & Policies

Formação académica

Bachelor’s degree in Information Technology

Ferramentas

SAP ECC

SAP S4

SAP SCM

SAP CRM

SAP PO

SAP BOBJ

SAP EWM

Linux

Windows

Descrição da oferta de emprego

Career Area : Technology Digital and Data

Job Description :

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you join a global team that cares not only about the work we do but also about each other. We are makers, problem‑solvers, and future world‑builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation; we make it happen with our customers, wherever we work and live. Together we are building a better world so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off‑highway diesel and natural‑gas engines, industrial gas turbines, and diesel‑electric locomotives. For nearly 100 years we’ve helped customers build a better, more sustainable world and are committed to contributing to a reduced‑carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Job Description Summary

Assist the IT function to ensure that the development, implementation, and integration of new, existing, and emerging technologies meet business needs and requirements.

What you will do

• Manage system performance upgrades, corrections, and transport management (CTS/TMS) client and landscape strategies, batch scheduling.
• Provide technical upgrades, functional and technical enhancements.
• Work with various SAP products like ECC, S4, SCM, CRM, PO, BOBJ, EWM, Solution Manager.
• Install, upgrade, and maintain SAP and SAP‑related software products.
• Comfortably work with SAP ABAP and SAP Java‑based NetWeaver systems.
• Administer Linux and Windows environments.
• Analyse integration/middleware requirements.
• Monitor interfaces and tune performance.
• Daily monitoring, administration, troubleshooting, and tuning of all SAP systems.
• Occasional on‑call responsibilities.
• Participate in the implementation, development, and integration of new technologies within the organizational structure.
• Track and record technology development needs; provide input or recommendations for enhancements or modifications to the organization’s technology products.
• Collect and analyze information on technology products and development tools for systems and applications, network, and data software and hardware.
• Participate in testing and evaluating technologies during the selection process.

Skills

Business Process Improvement: Knowledge of best practices and the ability to use methods for identifying, evaluating, introducing, and implementing more efficient approaches to performing business‑related activities.

Standard Operating Procedures: Knowledge of established SOPs; ability to design, implement, and evaluate SOPs affecting daily and strategic business operations to increase operational efficiency.

IT Environment: Knowledge of an organization’s IT purposes and activities; ability to create an effective IT environment for business operations.

IT Standards, Procedures & Policies: Knowledge of IT standards and policies; ability to utilize administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.

Basic requirements

• Bachelor’s degree in Information Technology (completed or in progress)
• Pre‑Advanced English proficiency

Top candidates will also have

• Experience working with SAP (ECC, S4, SCM, CRM, PO, BOBJ, EWM)
• SAP CPI Development & Support
• SnapLogic Development & Support
• Integration/Middleware Requirement Analysis

Note: This position requires the candidate to work onsite five days a week.

Benefits

• Medical plan
• Dental plan
• Medicines reimbursement
• Psychological, Legal, Social, and Finance Support Program
• Private pension plan
• Profit share
• Meal assistance
• Christmas basket
• Transportation
• Life and personal insurance
• Extended maternity and paternity leave
• Employee resources group (Young Professional Women in Networking LAMBDA (LGBTQIA), Latin Group, and Active in Sport)

Caterpillar reserves the right to change or modify benefits at any time subject to prior notice and in compliance with legal requirements. Benefit eligibility may vary by position and location.

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

Additional Details

Required Experience : IC

Key Skills : Change Management, API, ABAP, Facility Management, Games, Claims

Employment Type : Full‑Time

Experience : years

Vacancy : 1

Dates : novembre 11 2025 - novembre 18 2025

Not ready to apply? Join our Talent Community.