Collections Specialist

HHS; Brasil; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A professional services company in Brazil is looking for a Collections Specialist. The role involves managing accounts receivable, ensuring accurate payment postings, and communicating with customers regarding billing. Candidates should have 2-5 years of collections experience and proficiency in Microsoft Office. This position offers a competitive hourly rate and benefits such as paid time off and comprehensive insurance.

Serviços

Paid time off (vacation and sick)

Comprehensive medical, dental, and vision insurance

401(k) plan with employer match

Opportunities for career development and ongoing training

Supportive work environment focused on diversity and inclusion

Qualificações

• 2-5 years of collections experience required.
• Demonstrated customer service experience is essential.
• Proficiency in Microsoft Office software is necessary.

Responsabilidades

• Act as the principal liaison between customers and employer, managing accounts receivable.
• Communicate with customers regarding collections and billing issues.
• Maintain databases of customer information and ensure accurate payment postings.

Conhecimentos

Collections experience

Customer service

Proficiency in Microsoft Office

Strong organizational skills

Ferramentas

Workday

Descrição da oferta de emprego

Why consider this job opportunity

• Hourly pay rate of $22.00
• Paid time off (vacation and sick)
• Comprehensive medical, dental, and vision insurance
• 401(k) plan with employer match
• Opportunities for career development and ongoing training
• Supportive work environment with a focus on diversity, equity, and inclusion

What to Expect (Job Responsibilities)

• Act as the principal liaison between customers and the employer, managing accounts receivable
• Communicate with customers and company leaders regarding collections and billing issues
• Maintain databases of customer information, ensuring accurate payment postings
• Assist in audits with third-party vendors, including financial statement and state sales tax audits
• Participate in the month-end close process and assist with special projects as assigned

What is Required (Qualifications)

• 2-5 years of collections experience
• Customer service experience
• Proficiency in Microsoft Office software
• Experience with Workday is a plus
• Strong organizational skills with attention to detail

How to Stand Out (Preferred Qualifications)

• Experience in a fast-paced environment
• Strong interpersonal and communication skills
• Proactive decision-making abilities
• Ability to work collaboratively as part of a team
• Commitment to business ethics and professionalism

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