Clinical Site Service Supervisor - LATAM

R&D Partners; Votorantim; Teletrabalho; BRL 350.000 - 459.000; Tempo integral

Resumo da oferta

A leading recruitment agency is seeking a Clinical Site Service Supervisor - LATAM to manage daily operations while ensuring compliance with industry standards. The ideal candidate must possess strong leadership skills, proficiency in Microsoft Office tools, and knowledge of clinical research. This fully remote position offers the opportunity to enhance customer experience and drive study results, requiring fluency in Portuguese and Spanish.

Qualificações

• Strong leadership and people management skills required.
• Professionalism and ability to work with diverse individuals is essential.
• Excellent organizational skills and attention to detail are critical.
• Proficiency in Microsoft Office tools needed.
• Fluent in Portuguese and Spanish; English proficiency is a plus.
• Bachelor's degree in a relevant field or equivalent experience.

Responsabilidades

• Oversee daily tasks and operations of the team.
• Recruit, onboard, and train new team members.
• Collaborate with staffing partners for hiring needs.
• Set clear goals and provide support for the team.
• Monitor performance metrics and provide coaching.
• Ensure compliance with Good Clinical Practice (GCP) guidelines.
• Identify opportunities for process improvement.

Conhecimentos

Leadership and people management

Professionalism

Communication with diverse individuals

Proficiency in Microsoft Office

Time management

Organizational skills

Critical thinking

Knowledge of clinical research

Familiarity with GCP

Fluency in Portuguese and Spanish

Formação académica

Bachelor's degree in a science-related field

Ferramentas

Microsoft Word

Microsoft Outlook

Microsoft Teams

Microsoft Excel

Descrição da oferta de emprego

Shape your future with the freedom to work where you thrive! Join our client with this fully remote, clinical position. R&D Partners is seeking a Clinical Site Service Supervisor - LATAM to lead and support a team in delivering exceptional clinical site services. This role involves managing daily operations, collaborating with various teams, and ensuring performance and compliance with industry standards. You will play a key role in driving study results and enhancing the customer experience.

Applicants must have legal authorization to work in the United States.

Responsibilities

• Oversee daily tasks and operations of the team.
• Recruit, onboard, and train new team members.
• Collaborate with staffing partners to address hiring needs.
• Stay informed about recruitment trends and technologies in the LATAM region.
• Set clear goals for the team and provide support to achieve them.
• Monitor performance metrics and provide coaching as needed.
• Organize and lead team meetings.
• Manage workload distribution and assess team utilization regularly.
• Address performance issues and provide constructive feedback.
• Communicate updates and escalations to leadership.
• Present weekly progress reports to sponsors.
• Act as a point of escalation for site-related issues.
• Build strong partnerships with sites, clients, and study teams.
• Ensure compliance with Good Clinical Practice (GCP) guidelines.
• Identify opportunities for process improvement and solve problems proactively.
• Review and understand study protocols.

Key Skills and Requirements

• Strong leadership and people management skills.
• Professionalism and ability to work with diverse individuals.
• Proficiency in Microsoft Office tools (Word, Outlook, Teams, Excel).
• Ability to work independently and manage time effectively.
• Excellent organizational skills and attention to detail.
• Critical thinking and problem‑solving abilities.
• Knowledge of clinical research and medical terminology.
• Familiarity with GCP and regulatory requirements in LATAM regions.
• Ability to work remotely with a proper home office setup.
• Fluency in Portuguese and Spanish; English proficiency is a plus.
• Bachelor's degree in a science‑related field or equivalent experience.

For more information, please contact Terrah-Leigh Pietersen.

If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists visit the 'Contact Us' page.

R&D Partners is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. R&D Partners is acting as an Employment Agency in relation to this vacancy.