Client Success Manager - Bay Area

Crossover Health; Brasil; Teletrabalho; BRL 413.000 - 487.000; Tempo integral

Resumo da oferta

A health-focused organization in Brazil is seeking candidates for a role focused on client engagement and revenue growth. The position emphasizes collaboration with teams and provides opportunities for travel. Candidates should have 3+ years of relevant experience, a Bachelor's degree, and exceptional communication skills. The role offers a competitive salary of up to $90,317 annually, along with benefits including annual bonuses and paid time off.

Serviços

Comprehensive benefits package

Paid Time Off

401K

Qualificações

• Minimum of 3 years of experience in client success, marketing, or member experience.
• Proven ability to build relationships for business development.
• Strong organizational and project management skills.

Responsabilidades

• Partner with senior team members to identify revenue growth opportunities.
• Consult with clients on engagement strategies and execution plans.
• Lead initiatives to enhance client engagement.

Conhecimentos

Client success

Marketing

Member experience

Communication skills

Organizational skills

Formação académica

Bachelor’s degree in a relevant field

Descrição da oferta de emprego

Why consider this job opportunity

• Salary up to $90,317 per year
• Opportunity for annual bonus and comprehensive benefits package, including Medical, Dental, and Vision Insurance
• Paid Time Off and 401K included in the benefits
• Chance to work in a team-based environment focused on wellbeing and prevention
• Engaging role that allows for collaboration with multiple departments and client interactions
• Opportunity for travel up to 50%, enhancing professional exposure and experience

What to Expect (Job Responsibilities)

• Partner with senior team members to identify opportunities for revenue growth through client engagement
• Consult with clients on tailored engagement strategies and execution plans
• Develop and execute plans to achieve and exceed revenue targets related to member engagement
• Lead initiatives and events to enhance client engagement, both onsite and virtually
• Collaborate cross-functionally with various teams to support client needs and project management

What is Required (Qualifications)

• Minimum of 3 years of experience in client success, marketing, or member experience
• Bachelor’s degree in a relevant field
• Proven ability to build relationships and partnerships for business development
• Exceptional communication skills conducive to client outcomes
• Strong organizational and project management skills, with the ability to work both collaboratively and independently

How to Stand Out (Preferred Qualifications)

• Experience in consumer health technology is ideal
• Outstanding creative thinking and problem-solving capabilities
• Self-starter with attention to detail, capable of multitasking in a fast-paced environment
• Demonstrated ability to work cross-functionally and build strong relationships

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