Change Management Lead

Johnson & Johnson Innovative Medicine; São José dos Campos; Presencial; BRL 485 000 - 664 000; Tempo integral

Resumo da oferta

Johnson & Johnson MedTech is recruiting a Change Management Lead (Manager) for a duration-based transformation program. The role defines and executes the change strategy, engages stakeholders, and embeds new ways of working across MTSC. The position anticipates an end date around 2029.

You will develop structured plans, multi‑modal content, and partner with program and functional leaders to drive sponsorship and lasting adoption of new processes and tools.

Qualificações

• Experience designing change plans, communications, training materials and adoption measures.
• Ability to drive adoption and organizational alignment in large programs.
• Proven track record working in matrixed environments and influencing without authority.

Responsabilidades

• Define and lead change management strategy aligned to program milestones.
• Develop stakeholder engagement plans, communications, training and adoption approaches.
• Track adoption metrics and mitigate resistance to ensure sustained change.
• Create scalable content (presentations, playbooks, FAQs) to support execution.
• Collaborate with PMO, Finance, Operations and IT to align activities and reporting.

Conhecimentos

Change management

Stakeholder engagement

Communication

Training design

Matrix organization

Project management

Formação académica

Bachelor's degree

Ferramentas

MS Teams

SharePoint

PowerPoint

LMS authoring

Descrição da oferta de emprego

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Communications & Corporate/External Affairs

Job Sub Function

Internal Communications

Job Category

Professional

All Job Posting Locations

Raritan, New Jersey, United States of America, São José dos Campos, São Paulo, Brazil, São Paulo, Brazil

Job Description

Johnson & Johnson MedTech, a member of Johnson & Johnson’s Family of Companies, is currently recruiting for a Change Management Lead – Manager (MedTech Supply Chain Transformation.)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Role summary

Johnson & Johnson MedTech is recruiting for a duration-based Change Management Lead position with an anticipated end date on or around 2029.

We are seeking a Change Management Lead (Manager) to define and execute the change strategy for a MedTech Supply Chain (MTSC) transformation program. This role will drive stakeholder engagement, communications, and adoption planning across high-visibility workstreams. The successful candidate will create structured change plans, develop multi‑modal content, and partner with program and functional leaders to embed and sustain new ways of working.

Key responsibilities

• Change strategy & planning
• Define and lead the change management strategy aligned to program objectives and transformation milestones.
• Develop comprehensive change plans, including stakeholder engagement, communications, training, and adoption approaches.
• Identify and assess change impacts, risks, and stakeholder needs across functions; recommend mitigation strategies.
• Stakeholder engagement & communications
• Design and execute stakeholder engagement strategies for MTSC leadership, budget owners, workstream DRIs, and key BU stakeholders.
• Lead development of consistent leadership messaging, cascade materials, FAQs, and regular updates to ensure alignment of messaging across PMO, workstreams, and leadership.
• Build relationships and influence across a matrixed environment to secure sponsorship and active participation.
• Adoption & impact realization
• Drive adoption of new processes, tools, and ways of working across MTSC workstreams.
• Define, track, and report adoption and behavior-change metrics to measure effectiveness of change initiatives.
• Identify resistance points and implement mitigation plans to ensure sustained behavior change.
• Content development & enablement
• Create scalable, multi-modal content (presentations, playbooks, training aids, FAQs) to support change execution.
• Equip leaders and managers with materials and coaching to effectively cascade change through the organization.
• Continuously iterate content and engagement approaches based on feedback and outcomes.
• Cross-functional collaboration & governance
• Partner with PMO, project leadership, Finance, Operations, and PM/Analytics to align change activities with program deliverables and reporting cadences.
• Participate in governance forums to surface change risks, readiness, and mitigation plans.
• Support readiness checks and pre-/post-implementation assessments to validate adoption and sustainment.

Required skills & expertise

• Strong experience in change management within large-scale transformation programs, ideally in supply chain, operations, or medtech/healthcare.
• Proven ability to design and deliver stakeholder engagement strategies that drive adoption and organizational alignment.
• Excellent communication and storytelling skills across multiple organizational levels (leadership, managers, individual contributors).
• Experience developing structured change plans, communications, training materials, and adoption measurement approaches.
• Ability to navigate complex, matrixed environments and influence without formal authority.
• Strong project management skills, with attention to detail and the ability to operate under tight timelines.

Preferred qualifications

• 5+ years of relevant change management, organizational development, or transformation experience; manager level experience preferred.
• Certification in change management (e.g., Prosci) or equivalent practical experience.
• Familiarity with adoption metrics, readiness assessments, and stakeholder sentiment measurement.
• Experience with communications and collaboration platforms (e.g., MS Teams, SharePoint, learning platforms) and content design tools (PowerPoint, simple LMS authoring).
• Bachelor’s degree in Business, Organizational Development, Communications, or related field; advanced degree a plus.

Key performance indicators (KPIs)

• Clarity and buy-in for the change management approach.
• Effectiveness of communications (reach, clarity, engagement).
• Adoption rates for new processes and tools; measurable behavior change.
• Stakeholder alignment and sentiment (sponsor and manager engagement).
• Timeliness and quality of readiness assessments and adoption reporting.

Primary Stakeholders

• Program leadership and sponsor
• PMO leadership and program management teams
• Finance / Program Finance Lead
• Workstream DRIs and Operations partners
• IT / Data Engineering and Analytics teams