Catering Department Support Manager (CDSM) - National

Red Robin Gourmet Burgers; Brasil; Teletrabalho; BRL 313.000 - 369.000; Tempo integral

Resumo da oferta

A well-known restaurant chain is seeking an experienced administrative professional for their Catering Sales Department in Brazil. You'll provide comprehensive support, manage inquiries, and ensure data integrity using CRM tools. Ideal candidates have at least 2 years in the catering sector, strong communication skills, and proficiency in Microsoft Office. Enjoy a collaborative culture with opportunities for remote work and career advancement.

Serviços

Flexible remote work environment

Opportunities for career advancement

Supportive work culture

Qualificações

• Minimum of 2 years of experience in the catering industry or related field.
• Excellent verbal and written communication skills with strong interpersonal abilities.
• Strong organizational and time-management skills.

Responsabilidades

• Provide comprehensive administrative support to the Catering Sales Department.
• Manage the Catering Support inbox, responding promptly and professionally.
• Guide Field Operators with best practices to ensure top-quality service.

Conhecimentos

Communication skills

Organizational skills

Microsoft Office proficiency

Formação académica

Associate degree or higher

Ferramentas

CRM tools

Descrição da oferta de emprego

Why consider this job opportunity

• Salary up to $69,625.00
• Opportunity for career advancement and growth within the organization
• Flexible remote work environment
• Supportive and collaborative work culture
• Chance to work closely with leadership and make a positive impact on guest satisfaction

What to Expect (Job Responsibilities)

• Provide comprehensive administrative support to the Catering Sales Department, ensuring timely completion of daily, weekly, and monthly tasks
• Manage the Catering Support inbox, responding promptly and professionally to guest, restaurant, and internal inquiries
• Utilize the CRM tool daily to ensure data integrity and clear communication flow between internal teams and account managers
• Guide Field Operators with best practices to ensure top‑quality service and operational excellence
• Process and maintain School Lunch Program accounts, including onboarding and training new stores

What is Required (Qualifications)

• Minimum of 2 years of experience in the catering industry or related field
• Associate degree or higher preferred
• Excellent verbal and written communication skills with strong interpersonal abilities
• Highly proficient in Microsoft Office (Outlook, Excel, Word, PPT)
• Strong organizational and time‑management skills, able to prioritize tasks effectively

How to Stand Out (Preferred Qualifications)

• Experience with off‑premise restaurant concepts and practices
• Proven ability to work independently and meet activity standards remotely
• Previous experience in account management or customer service within the catering industry

#CateringServices #RemoteWork #CareerOpportunity #AdministrativeSupport #GuestSatisfaction

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