Campaign Execution Specialist

Pacifica Continental; Brasil; Teletrabalho; BRL 20.000 - 25.000; Tempo integral

Resumo da oferta

A sports gaming house in Brazil is seeking a Campaign Execution Specialist to manage customer queries regarding promotions and bonuses, handle complaints, and deliver marketing campaigns. The ideal candidate has at least 1 year of experience in the iGaming industry, fluency in English and Portuguese, and a passion for sports. Flexibility to work shifts is required.

Qualificações

• At least 1 year of prior experience in a similar role within the iGaming industry.
• Experience in using CRM tools/campaigns is a plus.
• Flexibility to work on shift rotation 24/7.

Responsabilidades

• Deal directly & manage all customer queries regarding promotions & bonuses.
• Handle complaints and provide solutions related to bonuses.
• Monitor and evaluate the activity of customers.
• Provide accurate information regarding company's promotions.
• Deliver marketing campaigns through specified tools.

Conhecimentos

Excellent communication

Team working spirit

Fluency in both English and Portuguese

Passion about sports

Ferramentas

CRM tools

Optimove

Mailup

Locosms

Descrição da oferta de emprego

Our client, a sports gaming house is looking for a Campaign Execution Specialist, where his role will be:

Key Responsibilities

• Deal directly & manage effectively all customer queries regarding promotions & bonuses
• Handle complaints and provide solutions related to bonuses
• Monitor and evaluate the activity of customers
• Provide accurate information regarding company's promotions
• Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools

Qualification Requirements

• At least 1 year of prior experience in a similar role within the iGaming industry
• Experience in using CRM tools/ campaigns is a plus
• Passion about sports and good understanding of online gaming products
• Excellent communication and a team working spirit
• Fluency in both English and Portugueselanguage
• Flexibility to work on shift rotation 24/7