Billing Data Analyst

Ruby Labs Ltd; Brasil; Híbrido; BRL 90 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work environment

Unlimited PTO

Paid national holidays

MacBook provided

Independent contractor agreement

Resumo da oferta

Ruby Labs Ltd is seeking a Billing Data Analyst to join the Billing and Data team. You will analyze financial performance, billing behavior, risk trends, and support operations to drive better decisions and efficiency across products.

You will collaborate with Billing, Support, Finance, Product, and Marketing, apply statistical methods, run experiments, and document data processes to maintain high-quality data work in a fast-paced environment.

Qualificações

• Bachelor's degree in a quantitative field.
• Experience as a Data Analyst in fintech/subscription/billing domains is preferred.
• Strong SQL and data visualization skills.
• Experience with Python or R for data analysis.

Responsabilidades

• Monitor and report on billing and support KPIs and trends.
• Build data pipelines for timely, reliable data delivery.
• Apply statistics to forecast scenarios and assess risks.
• Run A/B tests to evaluate strategies.
• Collaborate with Billing, Support, Finance, Product, Marketing teams.
• Analyze impact of product changes on billing and risk metrics.
• Provide actionable recommendations to reduce disputes and churn.
• Document analyses and data logic clearly.

Conhecimentos

SQL

Data analysis

Tableau/Looker

Python/R

Statistics forecasting

A/B testing

Communication

Problem solving

Formação académica

Bachelor's degree (Data Science/Statistics/CS/Economics)

Ferramentas

Tableau

Looker

SQL Editors

BigQuery/ClickHouse

Descrição da oferta de emprego

About us

Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/

About the role

We are seeking a Billing Data Analyst to join our Billing and Data team. You will play a key role in analyzing financial performance, billing behavior, risk trends, and support operations. Your work will help drive better decision-making, reduce financial risks, and improve billing efficiency across all products. This role combines analytical rigor, statistical thinking, and cross-functional collaboration.

Key Responsibilities

• Monitor, analyze, and report on key billing and support performance indicators and emerging trends.
• Build and maintain data pipelines to ensure accurate, timely, and reliable data delivery.
• Apply statistical methods to project scenarios, assess “what-if” outcomes, and anticipate financial risks.
• Run A/B tests and experiments to evaluate billing and support strategies.
• Collaborate with cross-functional teams (Billing, Support, Finance, Product, Marketing) to align processes with risk-mitigation goals.
• Analyze the impact of marketing and product changes on billing outcomes, risk behavior, and customer support metrics.
• Provide actionable recommendations to improve billing performance and reduce disputes, churn, and operational inefficiencies.
• Document analyses, workflows, and data logic to ensure clarity and consistency.

Qualifications

• Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or a related field.
• Experience as a Data Analyst, ideally within fintech, subscription products, billing, or customer support.
• Strong SQL skills.
• Experience with popular BI tools such as Tableau, Looker, or similar
• Experience with Python or R
• Solid understanding of statistical analysis, forecasting, and scenario modeling.
• Experience running A/B tests and interpreting experiment results.
• Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
• Strong communication skills, with the ability to explain findings to both technical and non-technical stakeholders.
• Curiosity, ownership mindset, and the discipline to maintain high-quality data work.

Nice to have

• Experience with BigQuery, ClickHouse, or any cloud data warehouse.
• Basic Python knowledge for data cleaning or simple analysis.
• Exposure to subscription businesses or payment systems.
• Understanding of disputes, chargebacks, declines, or fraud signals.
• Familiarity with DBT or data quality frameworks.

Location

Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

Benefits

Discover the perks of being part of our vibrant team! We offer:

• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
• Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
• Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!

Interview Process

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

• Recruiter Screening (40 minutes)
• Technical Interview (60 minutes)
• Final Interview (30 minutes)

Life at Ruby Labs

At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.

This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.

Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.

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