Atendente de A&B PCD

Hilton Worldwide, Inc.; Rio de Janeiro; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading global hospitality company in Rio de Janeiro is seeking a Food and Beverage Attendant to deliver high-quality service in its restaurants and cafes. This role involves serving customers, cleaning service areas, and responding to guest inquiries. The ideal candidate will possess a friendly disposition, strong communication skills, and knowledge of food hygiene and beverages. Join this dynamic team and contribute to exceptional guest experiences in a vibrant environment.

Qualificações

• Must maintain a friendly and positive attitude.
• Commitment to delivering exceptional guest service required.
• Ability to manage various customer inquiries and complaints.

Responsabilidades

• Receive orders and serve customer requests in a timely manner.
• Maintain a clean and well-prepared service area.
• Answer guest queries politely.

Conhecimentos

Friendly, positive, energetic disposition

Exceptional guest service

Motivated to learn new skills

Smart and tidy appearance

Excellent communication skills

Flexible and reliable

Knowledge of alcoholic beverages

Previous food hygiene experience

Cash handling experience

Descrição da oferta de emprego

Job Description

Food and Beverage Attendant position at Hilton Copacabana Rio de Janeiro.

Work Locations

Hilton Copacabana Rio de Janeiro, Av. Atlântica, 1020 - Copacabana, Rio de Janeiro 22010-000

Responsibilities

As a Food and Beverage Attendant, you will uphold the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquet facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high‑quality service experience that exceeds customer expectations through the following tasks:

• Receive orders and serve customer requests completely in a timely manner, including serving as a barista or cocktail attendant/bartender, if required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well‑prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer Guest queries in a polite and helpful manner

Qualifications

Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Excellent communication skills in the local language
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Knowledge of alcoholic beverages and mixing of drinks
• Previous food hygiene experience
• Electronic ordering systems experience
• Cash handling experience

About Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!