Associate Director of Operations

Unspecified; São Paulo; Teletrabalho; BRL 374.000 - 509.000; Tempo integral

Resumo da oferta

A global transformative community is seeking an Associate Director of Operations to oversee internal operations and project management. The ideal candidate will have strong experience in operations management, cross-functional coordination, and a proven ability to utilize tools like ClickUp. This remote role favors candidates from U.S. time zones and offers a salary range of $70,000-$95,000 annually.

Qualificações

• 5-8 years in operations, program/portfolio or project management experience.
• Proven experience leading cross-functional coordination.
• Strong people ops fundamentals, including hiring and onboarding.

Responsabilidades

• Lead hiring pipelines and contractor agreements.
• Coordinate time tracking, capacity planning, and resourcing.
• Run portfolio reviews and stand up learning loops.

Conhecimentos

Operations Management

Program Management

Project Management

ClickUp administration

Strong communication

AI tools proficiency

Ferramentas

ClickUp

Google Workspace

Slack

Looker Studio

Descrição da oferta de emprego

Transformations Community provided pay range

This range is provided by Transformations Community. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $95,000.00/yr

About The Transformations Community

A Global Commons for Transformative Change: The Transformations Community (TC) connects action‑researchers who combine inquiry with action—testing new approaches, sharing learning, and building capacity for just and sustainable futures. With a global community of 6,000+, we convene international conferences, publish widely, and support sustainability initiatives that link knowledge with practice.

Role Overview

We're hiring a hands‑on Associate Director of Operations to own TC's internal operations end‑to‑end: people operations, portfolio/program management, project systems (ClickUp), fiscal coordination, and organizational rhythms. You'll turn strategy into clear plans, keep the trains running on time, and help a globally distributed team work smoothly—with smart use of AI tools to streamline workflows. You'll report to the Executive Director and partner closely with initiative leads. This is a do‑and‑lead role: you'll build light scaffolds, coordinate across programs, and step in directly where needed.

Responsibilities

• People Operations & Team Health
• Lead hiring pipelines, onboarding/off‑boarding, and contractor/consultant agreements
• Maintain role descriptions, SOWs, and a simple performance/feedback cycle
• Coordinate time tracking, capacity planning, and resourcing across initiatives
• Steward team norms (async practices, meeting hygiene, documentation, DEI & care)
• Translate strategy into quarterly/annual plans with milestones, owners, and KPIs
• Run portfolio reviews: risks, dependencies, budgets, and decision logs
• Stand up light monitoring & learning loops (retros, after‑action notes, dashboards)
• Support initiative leads with scoping, critical paths, and go/no‑go gates
• Own ClickUp architecture (spaces, templates, automations, permissions)
• Drive adoption, training, and QA so tasks/roadmaps stay current and useful
• Integrate Google Workspace, Slack, Docs, and basic CRM/email tools as needed
• Use AI assistants (e.g., templating, summaries, automations) to reduce busywork
• Track budgets vs. actuals at project and portfolio levels; flag variances early
• Coordinate vendor onboarding, invoices, and payment schedulesMaintain a tidy contracts and compliance library (insurance, MOUs, data policies)
• Run weekly team syncs, monthly planning/retros, and quarterly OKR reviews
• Keep a live ops calendar; send crisp written updates and decision notes
• Ensure key documents (playbooks, policies, templates) are current and discoverable

Required Skills

• 5-8 years in operations, program/portfolio or project management in a small/medium org or networked environment
• Proven experience leading cross‑functional coordination and delivery (not just assisting)
• ClickUp (or Asana/Notion) power user/admin: you've designed structures, templates, and automations
• Strong people ops fundamentals: hiring, onboarding, contracting, and feedback rhythms
• Excellent written communication; crisp facilitation; bias to clarify and close loops
• Comfortable working remotely across time zones; high reliability and follow‑through
• Fluency with AI tools for ops (summaries, drafting, checklists, SOPs, lightweight analytics)
• Background in sustainability, systems change, or research/practice communities

Preferred Skills

• Change‑management experience (standing up new systems and securing adoption)
• Light data/BI skills (Sheets, Looker Studio) for simple dashboards

Work Environment & Values: We value clarity, humility, responsiveness, and learning. We build scaffolds that support people as well as projects.

Location: Remote (U.S. time zones preferred). Collaborate with colleagues in Colorado, Hawaii, Canada, and Europe (schedule flexibility required).

Compensation: $70,000‑$95,000 USD annually.

Start Date: Immediate (flexible for the right candidate). Applications will be reviewed on a rolling basis, with interviews held shortly.