Associate Director of Operations

Transformations Community; São Paulo; Remote; BRL 377,155 - 511,853; Full time

Job summary

A global organization for transformative change is hiring an Associate Director of Operations to oversee internal operations and project management. The role requires strong leadership skills, experience in operations, and proficiency in ClickUp. This is a full-time position that allows for remote work, particularly across U.S. time zones, with a competitive salary range of $70,000 to $95,000 USD annually.

Qualifications

• 5-8 years of experience in operations or project management in a small/medium organization.
• Proven experience leading cross-functional coordination and delivery.
• Comfortable working remotely and across time zones.

Responsibilities

• Lead hiring pipelines and onboarding/off-boarding processes.
• Translate strategy into quarterly/annual plans with milestones.
• Maintain a tidy contracts and compliance library.

Skills

5-8 years in operations/program management

Cross-functional coordination

ClickUp power user/admin

People ops fundamentals

Excellent written communication

Remote working comfort

Fluency with AI tools for operations

Background in sustainability

Tools

ClickUp

Google Workspace

Slack

Job description

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Transformations Community provided pay range

This range is provided by Transformations Community. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $95,000.00/yr

About The Transformations Community

A Global Commons for Transformative Change: The Transformations Community (TC) connects action‑researchers who combine inquiry with action—testing new approaches, sharing learning, and building capacity for just and sustainable futures. With a global community of 6,000+, we convene international conferences, publish widely, and support sustainability initiatives that link knowledge with practice.

Role Overview

We're hiring a hands‑on Associate Director of Operations to own TC's internal operations end‑to‑end: people operations, portfolio/program management, project systems (ClickUp), fiscal coordination, and organizational rhythms. You'll turn strategy into clear plans, keep the trains running on time, and help a globally distributed team work smoothly—with smart use of AI tools to streamline workflows. You'll report to the Executive Director and partner closely with initiative leads. This is a do‑and‑lead role: you'll build light scaffolds, coordinate across programs, and step in directly where needed.

Responsibilities

• People Operations & Team Health
• Lead hiring pipelines, onboarding/off‑boarding, and contractor/consultant agreements
• Maintain role descriptions, SOWs, and a simple performance/feedback cycle
• Coordinate time tracking, capacity planning, and resourcing across initiatives
• Steward team norms (async practices, meeting hygiene, documentation, DEI & care)
• Translate strategy into quarterly/annual plans with milestones, owners, and KPIs
• Run portfolio reviews: risks, dependencies, budgets, and decision logs
• Stand up light monitoring & learning loops (retros, after‑action notes, dashboards)
• Support initiative leads with scoping, critical paths, and go/no‑go gates
• Own ClickUp architecture (spaces, templates, automations, permissions)
• Drive adoption, training, and QA so tasks/roadmaps stay current and useful
• Integrate Google Workspace, Slack, Docs, and basic CRM/email tools as needed
• Use AI assistants (e.g., templating, summaries, automations) to reduce busywork
• Track budgets vs. actuals at project and portfolio levels; flag variances early
• Coordinate vendor onboarding, invoices, and payment schedules
• Maintain a tidy contracts and compliance library (insurance, MOUs, data policies)
• Run weekly team syncs, monthly planning/retros, and quarterly OKR reviews
• Keep a live ops calendar; send crisp written updates and decision notes
• Ensure key documents (playbooks, policies, templates) are current and discoverable

Required Skills

• 5-8 years in operations, program/portfolio or project management in a small/medium org or networked environment
• Proven experience leading cross‑functional coordination and delivery (not just assisting)
• ClickUp (or Asana/Notion) power user/admin: you've designed structures, templates, and automations
• Strong people ops fundamentals: hiring, onboarding, contracting, and feedback rhythms
• Excellent written communication; crisp facilitation; bias to clarify and close loops
• Comfortable working remotely across time zones; high reliability and follow‑through
• Fluency with AI tools for ops (summaries, drafting, checklists, SOPs, lightweight analytics)
• Background in sustainability, systems change, or research/practice communities

Preferred Skills

• Nonprofit/fiscal‑sponsor or grant‑funded project experience; basic budgeting
• Change‑management experience (standing up new systems and securing adoption)
• Light data/BI skills (Sheets, Looker Studio) for simple dashboards

Benefits

Work Environment & Values: We value clarity, humility, responsiveness, and learning. We build scaffolds that support people as well as projects.

Location: Remote (U.S. time zones preferred). Collaborate with colleagues in Colorado, Hawaii, Canada, and Europe (schedule flexibility required).

Type: Full‑time (35‑40 hours/week).

Compensation: $70,000‑$95,000 USD annually.

Start Date: Immediate (flexible for the right candidate). Applications will be reviewed on a rolling basis, with interviews held shortly.