Assistente Virtual (Freelancer - Atendimento/Administração)

Mashreq Bank; Brasil; Teletrabalho; BRL 20.000 - 80.000; Tempo parcial

Resumo da oferta

A leading tech-driven company is looking for a Virtual Assistant (Freelancer) to join their remote team. The ideal candidate should have a background in customer service and administrative tasks, managing schedules and client inquiries. The role is fully remote with a minimum commitment of 20 hours per week, offering flexibility and opportunities for personal growth.

Serviços

100% remote work

Flexible schedule

Performance-based bonuses

Collaborative virtual culture

Qualificações

• Proven experience in a virtual assistant, administrative, or customer support role.
• Excellent verbal and written communication skills in Portuguese and/or English.
• Strong organizational and time management skills with attention to detail.

Responsabilidades

• Provide prompt and professional customer service through various platforms.
• Schedule appointments and organize calendars.
• Manage digital documents and maintain records.

Conhecimentos

Customer service

Organizational skills

Time management

Communication skills

Ferramentas

Google Workspace

Microsoft Office

Trello

Zoom

Descrição da oferta de emprego

🧾 Job Summary:

Progressive Technology is seeking a proactive and detail-oriented Virtual Assistant (Freelancer) to join our remote support team. This role is ideal for self-motivated individuals who have a strong background in customer service and administrative tasks. As a virtual assistant, you will handle a wide range of responsibilities including responding to client inquiries, managing schedules, organizing files, and performing general administrative duties to support our day-to-day operations. This is a fully remote, freelance opportunity with flexible hours, perfect for professionals seeking work-life balance.

✅ Key Responsibilities:

• Provide prompt and professional customer service through email, chat, and other communication platforms.

• Schedule appointments, organize calendars, and send reminders to clients and staff.

• Manage digital documents, maintain records, and perform data entry tasks accurately.

• Assist in the preparation of reports, presentations, and other business documents.

• Monitor and respond to incoming communication, forwarding messages as appropriate.

• Support administrative projects and perform general office tasks as required.

• Communicate with internal teams and external stakeholders in a timely and organized manner.

• Maintain confidentiality and protect sensitive company and client information.

🛠️ Required Skills and Qualifications:

• Proven experience in a virtual assistant, administrative, or customer support role.

• Excellent verbal and written communication skills in Portuguese and/or English.

• Strong organizational and time management skills with attention to detail.

• Comfortable using digital tools such as Google Workspace, Microsoft Office, Trello, Zoom, and CRMs.

• Ability to multitask, prioritize, and adapt to changing demands.

• Fast and reliable internet connection and access to a personal computer or laptop.

🎓 Experience:

• Minimum 1 year of relevant experience in administrative or customer support roles (remote experience preferred).

• Freelance or virtual assistant experience is a strong plus.

🕒 Working Hours:

• Freelance basis with flexible hours

• Minimum commitment of 20 hours per week

• Must be available for occasional meetings during standard business hours (GMT-3/Brazilian time zone preferred)

📚 Knowledge, Skills, and Abilities:

• Strong interpersonal skills and a client-first mindset

• Ability to work independently with minimal supervision

• Familiarity with online scheduling, file-sharing tools, and customer service software

• Discretion in handling confidential matters

• Problem-solving mindset and ability to take initiative

🎁 Benefits:

• 100% remote – work from anywhere

• Flexible schedule that supports work-life balance

• Opportunity to work with a fast-growing tech-driven company

• Exposure to international clients and projects

• Performance-based bonuses and incentives

• Collaborative and supportive virtual work culture

🌟 Why Join Progressive Technology?

At Progressive Technology, we empower freelancers to do their best work from anywhere in the world. We believe in flexibility, efficiency, and personal growth. When you join us, you are not just taking on a freelance job – you are becoming part of an ambitious and innovative remote team that values your skills and contributions.

📨 How to Apply:

Ready to start your virtual assistant journey with us? Submit your application today!

Please send your updated resume and a short cover letter highlighting your relevant experience to us.
Subject Line: Virtual Assistant Application

Only shortlisted candidates will be contacted. We look forward to meeting you!