Assistente Entrada de Pedidos

E703 Sulzer Pumps Wastewater Brasil Ltda.; Curitiba; Presencial; BRL 39 000 - 61 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Convênio médico, odontológico e seguro

Vale alimentação, refeição e transport

Programa de bem-estar e Gympass

Participação nos Lucros e Resultados (

Previdência privada

Ampla variedade de oportunidades de学习

Resumo da oferta

Sulzer is seeking an Order Support Specialist to assist with order processing, system updates, and internal communications. This role follows established procedures and performs routine decisions under supervision.

It supports the order management process across multiple scales and teams. The position emphasizes accuracy, teamwork, and customer-focused service, with responsibilities spanning records, reporting, and inquiries related to orders.

Qualificações

• Basic vocational training or equivalent work experience.
• Basic understanding of order processing systems.
• Good communication and organizational skills.
• Attention to detail and ability to follow procedures.
• Customer-focused mindset.
• Proficiency in Microsoft Office.

Responsabilidades

• Process routine customer orders and update systems.
• Track delivery schedules and report delays.
• Communicate with internal teams to resolve basic issues.
• Maintain accurate records of order transactions.
• Support reporting and documentation tasks.
• Assist in customer service inquiries related to orders.

Conhecimentos

Communication skills

Organizational skills

Attention to detail

Customer-focused mindset

Formação académica

Basic vocational training or equivalent work experience

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Job Summary

The Order Support Specialist is responsible for supporting the order processing function by handling routine tasks, updating systems, and communicating with internal teams. This role follows standard procedures and makes smaller decisions autonomously. This job profile is intended for support staff that follows established procedures and works under close supervision. Smaller/easier decisions are made autonomously. This job and its associated grade are specifically aligned with roles that have the following scope of responsibility: Small, Medium, Large, Division / Extra Large organization.

Key Responsibilities

• Process routine customer orders and update systems.
• Track delivery schedules and report delays.
• Communicate with internal teams to resolve basic issues.
• Maintain accurate records of order transactions.
• Support reporting and documentation tasks.
• Assist in customer service inquiries related to orders.

Skills & Qualifications

• May require basic vocational training (or equivalent work experience) and up to 2 years of relevant experience to carry out the role.
• Basic understanding of order processing systems.
• Good communication and organizational skills.
• Attention to detail and ability to follow procedures.
• Customer-focused mindset.
• Proficiency in Microsoft Office.

What we offer you

• Convênio médico, odontológico e seguro de vida
• Vale alimentação, refeição e transporte público
• Programa de bem-estar e Gympass
• Participação nos Lucros e Resultados (PLR)
• Previdência privada
• Ampla variedade de oportunidades de aprendizado

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Sulzer is a leading engineering company with a proud heritage of innovation. By supporting water and energy security, enabling the energy transition and driving the use of circular technologies, we help our customers build a better world. With more than 13’000 employees and 160 world-class production facilities and service centers across the globe, we are a globally diverse team.

We value the uniqueness of all our colleagues, and we appreciate the contributions that each of us makes to the company’s success. We prioritize your health and safety and are committed to offering a work environment in which you can thrive.

Join our team now to grow your expertise and develop solutions that truly make a difference! Are you interested in other oppportunities at Sulzer? Feel free to introduce yourself to our team