ASSISTENTE ADMINISTRATIVO

Hapvida NotreDame Intermédica *; Joinville; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Uma empresa de saúde em Joinville está contratando um(a) Assistente de Atendimento ao Cliente. O candidato ideal deve ser organizado, focado e apaixonado por atendimento ao cliente, com experiência em agendamento e conhecimento dos sistemas relacionados. A vaga oferece benefícios como vale refeição, assistência médica e programas de inclusão.

Serviços

Vale refeição

Assistência médica

Assistência odontológica

Convênio farmácia

Universidade corporativa

Programa de benefícios

Qualificações

• Desejável experiência com atendimento ao cliente.
• Experiência com emissão de autorizações e conhecimento dos sistemas SIGO, SAVI e SIGA.

Responsabilidades

• Atender beneficiários, RH e corretores da empresa.
• Auxiliar no agendamento de consultas, exames e procedimentos cirúrgicos.
• Fornecer orientações gerais sobre como usar o plano de saúde.

Conhecimentos

Atendimento ao cliente

Organização

Foco

Formação académica

Diploma de ensino médio

Ferramentas

Pacote Office

SIGO

SAVI

SIGA

Descrição da oferta de emprego

Job type: Full-time employee

We are looking for a Customer Service Assistant to work in Joinville! If you are a professional who is focused, organized and has a passion for customer service, this is your chance to make a difference.

You will be fundamental in providing excellent support, assisting with scheduling and guidance on the health plan.

• Attend to beneficiaries, HR, and company brokers;
• Assist in scheduling appointments, exams, and surgical procedures;
• Provide general guidance on how to use the health plan.
• High school diploma;
• Desirable experience with customer service;
• Office package beginners/intermediate.
• Experience with issuing authorizations and knowledge of SIGO, SAVI, and SIGA systems.
• 5x2, from 08:00 to 18:00

What we offer:

• Meal voucher;
• Medical assistance;
• Dental assistance;
• Pharmacy agreement;
• Corporate university;
• Benefits program;

For 80 years, we have offered the best to fulfill our mission of providing integrated, quality, and accessible health to generations of Brazilians. We care about the well-being of people in a serious, committed, and socially responsible way, adding the best practices to offer accessible and quality health to the Brazilian population.

Diversity and Inclusion

We are committed to promoting diversity and inclusion in the workplace. Our goals are guided by the construction of an environment free from prejudices, discrimination, moral and sexual harassment, disrespect, injustice, or offensive conduct. Additionally, we seek to create an environment where everyone feels safe to express who they really are, with equality and equity of opportunities.

We encourage the application of all people who feel aligned with our commitment to diversity and our mission to make quality health accessible to Brazilians.