Application Support Analyst

Tata Consultancy Services; Belo Horizonte; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading IT Services company in Belo Horizonte is seeking a professional to provide technical support for business applications. The ideal candidate will diagnose and resolve technical issues, ensuring a smooth user experience. Proficiency in Java, Python, and knowledge of databases is required, along with a Bachelor's degree in a related field. This role offers diverse opportunities for growth and a commitment to an inclusive workplace.

Serviços

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Gympass

Psychological assistance

Partnership with SESC

Reimbursement of Certifications

Free TCS Learning Portal

International experience opportunity

Discount Partnership with Universities

Referral bonus program

Recognition for performance

Mentoring Career Platform

Qualificações

• Diagnose and correct faults and answer technical questions.
• Escalate complex problems to other teams and assist with deployment.
• Strong communication skills and ability to work in a collaborative environment.

Responsabilidades

• Provide essential support for business applications
• Investigate, troubleshoot, and resolve technical issues.
• Ensure users have a smooth and productive experience.

Conhecimentos

Java

Python

PEGA (AI)

MongoDB

SQL

English language proficiency

Formação académica

Bachelor's Degree in Data, IT or a related field

Descrição da oferta de emprego

Come to one of the biggest IT Services companies in the world!!

Here you can transform your career!

Why to join TCS?

Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.

The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

In this role you will

Main point of contact for our end users, providing essential support for business applications; Responsible for investigating, troubleshooting, and resolving technical issues, ensuring users have a smooth and productive experience.

Mandatory Skills

Diagnose and correct faults, answer technical questions, ensure systems operate without interruptions; Escalate complex problems to other teams, document incidents, and assist in the deployment of new applications; Knowledge of : Java / Python, PEGA (AI), MongoDB / SQL; English is mandatory; Bachelor's Degree or equivalent working experience in Data, IT or a closely related field.

Desirable Skills

Administration of Linux and Windows environments; Working to solve problems efficiently, in order to prevent them from recurring, and identifying scenarios that could lead to failures in the future; Excellent communication skills and the ability to work in a cross-disciplinary research environment.

What do we offer?

• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal / Food Voucher
• Childcare assistance
• Gympass
• TCS Cares – free that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity / expression , age, marital status, disability, sexual orientation or any others.

We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

At TATA Consultancy Services we promote an inclusive culture, we always work for equity.

This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity.

All our opportunities are based on these principles.

We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality.

Come to be a TCSer!

#Buildingonbelief RGS :