Americas Ls Talent Administration Sr. Analyst

Lubrizol Corporation; São Paulo; Presencial; BRL 40.000 - 60.000; Tempo integral

Resumo da oferta

A leading global company in São Paulo, Brazil is seeking a Talent Administration Analyst to provide HR support and resolve issues for employees. The role involves maintaining HR knowledge bases, partnering with teams, and administering vendor invoicing activities. Candidates should have a Bachelor's degree, minimum one year of HR experience, and be fluent in English. The company promotes a diverse environment and is committed to continuous improvement.

Qualificações

• Minimum 1 year of HR experience.
• Experience in a shared services or customer service environment.
• Fluent in English; Spanish is a plus.
• Demonstrates commitment to continuous improvement.

Responsabilidades

• Provide specialized support and resolve employee issues on time.
• Partner with teams to address escalated issues.
• Maintain the HR Knowledge Base and FAQs.
• Administer vendor invoicing activities.
• Provide operational support to new hires in the onboarding process.

Conhecimentos

HR systems and processes

Customer service orientation

Attention to detail

Confidentiality handling

Formação académica

Bachelor's degree in business administration or similar

Descrição da oferta de emprego

AMERICAS LS Talent Administration Sr.

Analyst

Summary

Provides support for assigned cases and inquiries for NA Leveraged Services Talent Administration solutions.

Provides research, analysis and resolutions on existing cases / inquiries and provides recommendations on closed cases / inquiries to the TA Team Leader for continuous improvement.

Key Responsibilities

• Work with employees / managers to provide specialized support and resolve issues and inquiries on time with a high degree of accuracy
• Work within established policies, procedures and performance criteria for delivering services in line with the Leveraged Services Model and established SLAs
• Partner with LS Team Lead and COE to resolve issues that require escalation (e.g., vendor performance, specialized requests)
• Maintain and update as needed to the HR Knowledge Base and FAQs
• Identify and make recommendations for continuous improvements for cost, quality and timeliness of processes
• Integrate with COEs and site resources in talent administration work including but not limited to the below
• Recruiting & Staffing
• Support with requisition creation, validate / supplement requisition data fields, job requirements, assign TA and send requisition approval matrix
• Support COE with as needed requests (i.e. company involvement in recruitment events, electronically post positions on internal / external career pages, job boards and social media, etc.)
• Administer talent acquisition vendor invoicing activities (Truescreen, CHR, Neuron, LinkedIn, etc.)
• Provide operational support to the Pre-Onboarding process (pre-integration activities) of new hires.

Education and Experience

• Bachelor's degree in business administration or similar or equivalent experience;
• Language Proficiency
• Understanding, speaking, reading and writing English (required)
• Understanding, speaking, reading and writing Spanish (a plus);
• Minimum 1 year of HR experience;
• Experience working in a shared services / customer service environment;
• High orientation and experience with HR systems and processes (preferred);
• Ability to handle confidential / sensitive information with discretion;
• Committed to continuous improvement;
• Demonstrates attention to detail;
• Customer service oriented.

It's an exciting time to be part of Lubrizol.

Lubrizol is not staying put.

We are continually learning and evolving.

Our passion delivers our success — not only for Lubrizol but for those who count on us every day : our employees, customers, and communities.

As a diverse, global team, we work together to solve some of the world's most pressing challenges.

We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better.

One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect.

That same commitment is only stronger today.

More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic.

Segmento de vagas : Recruiting, Social Media, HR, Human Resources, Marketing, Research