ALAC (Latin America) Sales AI Strategy & Architecture Lead

Apple, Inc.; São Paulo; On-site; BRL 800,000 - 1,100,000; Full time

Job summary

Apple is seeking a hands-on Senior AI/ML Architect in Brazil to design the architectural backbone for ALAC's AI initiatives. You will lead cross-functional teams spanning data governance, AI business enablement, and engineering within a lean structure.

You will own the full agent development lifecycle, align with executive leadership, and shape governance and deployment patterns across Sales. Fluency in English and Portuguese, plus a Master’s degree, is required.

Qualifications

• 8+ years of relevant work experience
• 5+ years in a leadership role
• Fluent in English and Portuguese
• Hands-on contributor mindset — comfortable doing the work alongside a lean team, not only directing it
• Experience leading blended teams (internal + contractors)
• Master's degree

Responsibilities

• Design the technical architecture for ALAC's AI solutions and lead cross-functional teams
• Architect enterprise-scale multi-agent systems and AI tools for Sales
• Own the full agent development lifecycle—from architecture to orchestration and improvement
• Partner with IS&T, Legal, business teams, and executives to translate challenges into AI solutions
• Define AI practice operating model and governance across the organization

Skills

Leadership

Hands-on contributor

Enterprise architecture

AI/ML architectures

Bilingual English/Portuguese

Contractor management

Education

Master's degree

Tools

Databricks

Snowflake

BigQuery

AWS

GCP

Azure

Job description

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

Description

This role will design the technical architecture for ALAC's AI solutions —from technology selection and system integration patterns to agentic orchestration and deployment topology— while leading cross-functional teams spanning data quality & governance, AI business enablement, and agentic engineering. Architect enterprise-scale multi-agent systems, function-specific AI tools, and the full agent development lifecycle. Partners with IS&T, Legal, business teams, and executive leadership to translate Sales challenges into high-impact AI solutions. This role requires a hands-on leader. At Apple, people managers work alongside their teams, contributing directly to the work, not only directing it, as Apple operates with intentionally lean team structures.

Strategic Leadership and Roadmap

• Define and execute the overarching data and AI strategy for the ALAC Sales organization
• Align initiatives with Sales business objectives, focusing resources on highest-impact projects
• Shape the AI practice operating model across practice areas, adapting as the field evolves

Solution Architecture & Technical Leadership

• Design end-to-end solution architectures for ALAC AI initiatives — from technology selection and system integration patterns to data flow design, deployment topology, and build-vs-buy evaluation
• Architect enterprise-scale multi-agent systems for ALAC — defining their internal structure, tool integrations, memory systems, and interaction patterns across workflow automation and decision support
• Design and define orchestration architecture across agents and multi-agent systems developed internally and by other Apple areas, authoring technical design proposals and reference architectures that guide engineering execution
• Design function-specific AI tools and interfaces — purpose-built agentic environments tailored to each Sales role, from UX patterns to backend integration
• Own the full agent development lifecycle —from architecture and training to orchestration, versioning, and continuous improvement— while the AI Business Process Champion owns the business-side functional specifications that define what each tool should do from the user's perspective

Cross-functional Collaboration

• Partner with IS&T, Legal, business teams, and Executive leadership
• Translate business problems into technical requirements and technical outcomes into business insights
• Coordinate with other Apple areas on shared agent and multi-agent ecosystems

Data Governance & Quality

• Champion data privacy, security, governance, and ethical AI across the organization
• Set data quality strategy, standards, and governance policies — with execution and operationalization owned by the AIML Data Quality and Governance Scientist — and ensure regulatory compliance (including LGPD)
• Extend governance to the agentic layer — auditable agent definitions, version history, and improvement roadmaps

Execution & Delivery

• Manage project portfolios balancing rapid prototyping with production-grade delivery
• Oversee agentic system and AI tool deployments with measurable adoption outcomes

People & Team Leadership

• Build and lead teams across practice areas —currently including data governance, AI business enablement, and agentic engineering— with both internal staff and contractors
• Hire, coach, and develop team members; set performance expectations and career paths
• Define AI practice operating cadences, collaboration norms, and contractor delivery standards.

Minimum Qualifications

• 8+ years of relevant work experience
• 5+ years in a leadership role
• Fluent in English and Portuguese
• Hands-on contributor mindset — comfortable doing the work alongside a lean team, not only directing it
• Experience leading blended teams (internal + contractors)
• Proven experience designing and delivering enterprise
• Proficient with AI/ML solution architectures — including technology selection, integration
• Master's degree

Preferred Qualifications

• Cloud data platforms (Databricks, Snowflake, BigQuery, AWS/GCP/Azure)
• ML/AI frameworks and model productionization
• Data governance frameworks (LGPD, GDPR, DAMA- DMBOK) — LGPD compliance experience strongly preferred
• Regional or multi-country organizational experience
• Spanish proficiency
• Prior experience building an AI practice, Center of
• Excellence, or applied AI team from the ground up

Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug-free workplace. At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple’s workplace

Role Number: 200667063-3456