Administrative Analyst

Blueground; Nova Santa Rita; Presencial; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

A dynamic property management company is seeking an Operations Admin to support the Central Operations team. The ideal candidate will assist with administrative tasks related to onboarding and move-outs in the US markets. Responsibilities include analyzing data, enhancing operational processes, and collaborating with team members and vendors. Candidates should have a degree from a top-tier university and exhibit strong communication and problem-solving skills. Experience in a similar role is preferred, and fluency in English is required.

Qualificações

• Minimum 1–2 years of experience in a similar role.
• Administrative experience in residential or hospitality considered a plus.
• Self-starter with a roll-up-your-sleeves mentality.

Responsabilidades

• Support US Operations cities on growth deliverables and efficiencies.
• Automate ways of working for growth and portfolio changes.
• Analyze data to create reports for leadership.

Conhecimentos

Organisational skills

Analytical skills

Communication skills

Problem-solving

Attention to detail

Fluency in English

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Formação académica

Degree from a top-tier university

Descrição da oferta de emprego

Overview

We are looking for an Operations Admin to support our Central Operations team and US Operations markets in general administrative tasks and onboarding growth. If you are a well‑organised, analytical person with exceptional communication and problem‑solving skills, then this role may be for you!

What You’ll Focus On:

• Support our US Operations cities on growth deliverables and efficiencies in our day‑to‑day work and operations
• Automate ways of working for growth and portfolio changes
• Analyze data to create detailed reports for leadership that effectively communicate trends, patterns, and predictions using relevant data
• Standardize ways of working across markets to improve timeliness and execution on furnishings and move‑outs
• Perform audits and improve data metrics for guests and internal teams, as well as manage timely data collection to update productivity and achievements on projects
• Enter unit / building / process information, ensuring all fields are accurately filled and clear for other teams
• Collaborate with operational team members and organisational leaders to identify gaps and opportunities for process improvements
• Communicate with third‑party vendors and companies if needed to support OPS / CX operations

Specific admin support related to onboarding and move‑out of units for our US cities:

• Complete utility and telecommunication setups for new units with third‑party companies (create online portals, set up payments, and input data into our internal system)
• Complete package setups for new units (create online portals, set up payments, and input data into our internal system)
• Cancel utility and telecommunication accounts for move‑outs
• Support scheduling of furnishing and onboarding tasks and move‑outs: communicate with third‑party vendors and buildings to schedule pick‑ups
• Input data into our system related to our properties

Track disposal and data related to move‑outs

Support Central Operations, OPS local team, and finance/accounting with ad‑hoc projects.

What We Are Looking For:

• Degree from a top‑tier university
• Minimum 1–2 years of experience in a similar role (administrative experience in residential or hospitality considered a plus)
• Fluency in English
• Proficiency in Microsoft Word, Excel (formulation, data entry, charts, pivot tables) and PowerPoint
• Self‑starter with a roll‑up‑your‑sleeves mentality and high attention to detail
• Entrepreneurial drive, adaptability, and focus on results
• Strong quantitative and analytical skills
• Strong organisational skills with the ability to manage multiple assignments
• Excellent verbal and written communication skills
• Ability to work independently and with speed