Account Manager - Spanish-Speaking Markets (Sao Paolo Based) (m/f/d)

Reonic; São Paulo; Híbrido; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

A B2B SaaS company is seeking a Customer Success Manager to enhance customer experience and drive software sales. This hybrid role in São Paulo requires C2-level Spanish proficiency and a strong understanding of the Mexican market. Responsibilities include serving as the main contact for customers, improving processes, and identifying upselling opportunities. Joining means being part of a fast-growing team making a positive impact in the renewable energy sector, offering competitive pay and the freedom to innovate.

Serviços

Competitive pay + commission

Freedom to innovate

Impact in renewable energy sector

Qualificações

• C2-level Spanish proficiency is required.
• Experience in fast-paced environments like startups or scale-ups.
• Strong understanding of the Mexican and LATAM markets.

Responsabilidades

• Be the go-to contact for B2B customers in the Mexican market.
• Leverage customer feedback to enhance software.
• Continuously improve customer experience and streamline processes.
• Identify upselling opportunities and seek partnerships.
• Plan and implement projects to drive growth and innovation.

Conhecimentos

Software sales knowledge

B2B customer service experience

Communication in Spanish

Communication in English

Technical background (industrial-engineering)

Descrição da oferta de emprego

Are you passionate about renewable energy?

Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!

💡 Please note that for this role, C2-level Spanish proficiency is required, and candidates must be based in Sao Paolo (or be able to relocate for the role).

What you will do ✨

• 🤝 Be the go-to contact for our diverse range of B2B customers, including solar installers and utilities in the Mexican market
• 💡 Leverage customer feedback to enhance our software, in close collaboration with our development team
• 🚀 Continuously improve customer experience and streamline processes
• 📈 Identify and capitalize on upselling opportunities and seek out potential partnerships, staying ahead of industry developments
• 📊 Strategically plan and implement projects that drive Reonic's growth and innovation

What Makes You a Great Fit ✅

• 💼 Strong knowledge of software sales, preferably in fast-paced environments like startups or scale ups with a SaaS product
• 🎯 Experience in B2B customer service or success, with a strong emphasis for engaging directly with customers
• ⚙️ Technical background e.g. (industrial-) engineering
• 🌍 Motivated to drive change in renewables and make a positive impact
• 📍 Based in Sao Paolo, with a strong understanding of the Mexican and LATAM markets
• 🗣️ Excellent communication and presentation abilities in Spanish and English

Why Join Us?

• 🌍 Be part of a fast-growing company that’s making a tangible impact in the renewable energy sector
• 🚀 A pivotal role in a fast-growing VC-backed startup building a product already loved by 1400+ paying B2B customers
• 💡 Freedom to innovate and make quick changes (a nothing-is-impossible spirit of a small but effective team)
• 💰 Receive competitive pay + commission

💡 Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back—we value talent and passion above all.

About Reonic 🌱

At Reonic, we’re on a mission to simplify renewable technology with our B2B SaaS solutions for solar, storage, and heat pumps. Backed by top-tier investors and trusted by 1,400+ business customers, we’re growing fast—and we need YOU to help us accommodate our new and existing customers.

This is a hybrid role, with 3 days at the office in Sao Paolo.

🔗 Ready to shape the future of renewable energy? Apply now!