Account Manager

6002 Clarivate Servicos Analiticos Brasil Ltda; São Paulo; Hybrid; BRL 150,000 - 230,000; Full time

Job summary

Clarivate is seeking an Account Manager for São Paulo to drive growth with universities, libraries and government customers. You will connect them to Clarivate’s research content, software, and SaaS solutions, working with a regional team and cross-functional colleagues. Travel within Brazil is expected.

The role emphasizes consultative selling, full sales-cycle management, and building deep product knowledge to deliver value in academia and government sectors.

Qualifications

• Bachelor’s degree or equivalent relevant work experience.
• 5+ years of relevant professional experience.
• 2+ years in a sales role.
• Proficiency in Portuguese and English; Spanish is a plus.
• Experience selling SaaS, research content, or information solutions.
• Experience managing opportunities through full sales cycle and using Salesforce.

Responsibilities

• Achieve assigned sales goals by meeting targets and identifying upsell opportunities.
• Develop relationships with universities and other customers in Brazil.
• Manage opportunities through the full sales cycle from needs to close.
• Present research content, software, and SaaS solutions to customers.
• Provide accurate sales forecasts through consistent reporting.
• Identify new contacts within existing accounts to grow business.
• Maintain regular meeting activity and build product knowledge.
• Collaborate with Customer Success, solution specialists, and renewals teams.
• Participate in internal/external events and travel within the territory.

Skills

Consultative selling

Full sales cycle

SaaS sales

Multilingual communication

University/government sales

Strategic account management

Sales forecasting

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

Are you passionate about building customer relationships and helping universities and research organizations get more from the technology and information they rely on? We’re looking for an Account Manager to join our sales team in SãoPaulo, Brazil, and help grow Clarivate’s presence across the academic and government market. In this role, you’ll work with universities, libraries, research institutions, and government customers to connect them with Clarivate’s research content, software, and SaaS solutions. You’ll be part of a highly collaborative regional team of 10 colleagues and partner closely with Customer Success Managers, research and software solution specialists, and renewals colleagues to uncover opportunities and deliver meaningful value to customers. If you bring a consultative sales mindset and experience selling SaaS, research content, or information solutions to universities and academic libraries, we’d love to hear from you.

About You – experience, education, skills, and accomplishments

• Bachelor’s degree or equivalent relevant work experience
• 5+ years of relevant professional experience
• 2+ years of experience in a sales role
• Professional proficiency in Portuguese and English
• It would be great if you also have…
• Professional proficiency in Spanish
• Experience selling to universities, academic libraries, research institutions, or government organizations
• Knowledge of the academic research, library, scholarly communications, or research analytics market
• Experience managing customers across Brazil
• Demonstrated experience selling SaaS solutions, research products, digital content, software, or related information solutions
• Experience managing opportunities throughout the full sales cycle, including needs identification, solution development, presentations, quotations, negotiations, and closing.
• Experience using Salesforce

What will you be doing in this role?

• Achieve assigned sales goals by meeting targets and proactively identifying upselling and expansion opportunities
• Develop relationships with universities and other assigned customers in Brazil
• Manage customer opportunities through the complete sales cycle, from identifying needs and developing solutions through presenting, quoting, negotiating, and closing.
• Understand customer needs and present relevant research, software, content, and SaaS solutions
• Provide accurate sales forecasts through consistent communication and reporting.
• Identify new contacts within existing customer organizations to expand business opportunities
• Maintain customer meeting activity levels established by Sales Management.
• Build detailed knowledge of Clarivate products and services to effectively position solutions
• Collaborate with Customer Success Managers, software and research specialists, and renewals colleagues
• Participate in internal meetings and external events, sharing relevant customer, product, and market insights with the broader team
• Travel to meet customers throughout the assigned territory

Products and solutions you will be selling

• Represent Clarivate research, content, software, SaaS, and information solutions for universities, libraries, research institutions, and select government customers.
• Help customers identify solutions that support their research and information needs while managing opportunities from initial discovery through contract close.

About the Team

The assigned customer base includes universities and other organizations located throughout Brazil. The role involves meaningful customer-facing activity and regular travel throughout the territory.

Hours of Work

This is a full-time, permanent, hybrid position based in Brazil. The standard schedule is Monday through Friday. The role requires time in the SaoPaulo office and approximately 25% annual travel within Brazil. #LI-hybrid #CB

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation. Whether it’s providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world’s greatest breakthroughs by harnessing the power of human ingenuity.

For more information, please visit clarivate.com