Waiter

Domo Ventures W.L.L.; Manama; On-site; BHD 3,500 - 14,000; Full time

Job summary

A local restaurant in Bahrain is looking for experienced Waiters/Waitresses to provide excellent customer service. Responsibilities include greeting customers, taking orders, serving food, and maintaining a tidy dining area. Ideal candidates should have experience in the restaurant industry and possess strong multitasking and communication skills. Flexibility to work shifts is required.

Qualifications

• Proven work experience as a Waiter or Waitress.
• Hands-on experience with cash registers.
• Food safety training is a plus.

Responsibilities

• Greet and escort customers to their tables.
• Take accurate food and drink orders.
• Serve food and drink orders.
• Provide excellent customer service to guests.

Skills

Customer service

Attention to detail

Multitasking skills

Cash register operation

Communication skills

Education

High school diploma

Tools

POS ordering system

Job description

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the days specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations.
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• High school diploma; food safety training is a plus