Spa Supervisor

Domo Ventures W.L.L.; Manama; On-site; BHD 14,000 - 17,500; Full time

Job summary

A hospitality management company in Bahrain is seeking a knowledgeable professional to oversee daily operations. The role involves ensuring safety adherence, managing customer feedback, and training staff for quality service. Candidates should have a degree in Hospitality or Management and 3-5 years of relevant experience. This position offers a dynamic work environment aimed at delivering exceptional client experiences.

Qualifications

• Bachelor's degree in Hospitality, Management or related field.
• 3-5 years of experience in a related role.

Responsibilities

• Oversee daily operations of the facility.
• Ensure compliance with health and safety regulations.
• Manage customer feedback and resolve client issues.
• Train staff for consistent quality experience.
• Meet department sales targets and record sales accurately.
• Manage client appointments through various communication channels.

Skills

Hospitality Management

Customer Service

Conflict Resolution

Education

Degree in Hospitality or Management

Job description

Qualifications

• Degree in Hospitality, Management, or related field
• 3-5 Years

Role and Responsibilities

• Overseeing the daily operations of the facility.
• Ensure health, safety regulations are complied with.
• Manage customer feedback effectively and mediate and resolve client issues.
• Ensuring all staff members are properly trained to perform their jobs effectively and safely to deliver consistent quality experience for clients.
• Ensure the team works to meet department sales targets and ensure that sales are recorded accurately.
• Manage appointments for clients accurately through phone, in-person, and emails.