Spa Receptionist

Radisson Hotel Group; Muharraq Governorate; On-site; BHD 3,500 - 14,000; Full time

Job summary

A leading international hotel group in Bahrain is seeking a Spa Receptionist to support the Spa & Recreation team. You will be responsible for ensuring high guest satisfaction and service delivery. Ideal candidates should have strong communication skills and a commitment to exceptional service. Arabic speakers are preferred. This is a great opportunity to join a dynamic team focused on creating memorable experiences for guests.

Qualifications

• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions taking ownership for duties and tasks assigned.
• Experience of working with IT systems on various platforms.

Responsibilities

• Supports the smooth running of the Spa & Recreation department.
• Works as part of a team to maximize guest satisfaction and comfort.
• Takes responsibility for duties ensuring work is professional.
• Delivers on departmental plans and objectives to achieve targets.
• Builds and maintains effective working relationships.

Skills

Strong communication skills

Customer service orientation

Hands-on approach

Job description

A stylish Bahrain hotel near the Manama business district

Feel the difference at The Diplomat Radisson Blu Hotel, Residence & Spa, Manama, located near Bahrain International Airport (BAH). Our hotel offers convenient access to the bustling Financial Harbor as well as the city's vibrant commercial and banking district.

With a selection of 245 stylish rooms and suites plus 121 meticulously designed apartments, we offer a range of luxurious accommodations that combine modern amenities with cutting‑edge technology. Experience the perfect fusion of comfort, style, and exceptional services.

Indulge in a selection of delicious dishes at our diverse on‑site restaurants. Maintain your fitness routine at our well‑equipped fitness center, or unwind and rejuvenate with a pampering massage, invigorating facial, or treatment at our spa.

Job Description

Our first class Spa & Recreation Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation – creating memorable moments for our guests.

As Spa Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Spa Receptionist

• Supports the smooth running of the Spa & Recreation department, where all aspects of the guest journey and experience are delivered to the highest level.
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved.
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow‑up as required.

Requirements of the Spa Receptionist

• Local Hire is preferred
• Experience in front office beneficial but not essential.
• Arabic speaker is preferred.
• Hands‑on approach with a can‑do work style.
• One year experience at the same role is preferred.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions taking ownership for duties and tasks assigned.
• Personal integrity, with the ability to work in an environment that demands excellence.
• Experience of working with IT systems on various platforms.
• Strong communication skills.