Sales Associate - Sunglass Hut

Azadea Group; Manama; On-site; BHD 8,000 - 12,000; Full time

Job summary

A retail company in Bahrain is seeking a Sales Associate to provide exceptional customer service on the shop floor. Responsibilities include assisting customers, handling cash transactions, and maintaining inventory. Applicants should be fluent in English and hold a high school diploma. Previous experience in a similar role is preferred but not required. The role offers a dynamic work environment focusing on customer satisfaction.

Qualifications

• Fluency in English is essential.
• High school degree required.
• Proficiency in MS Office.
• Experience in a similar role (0-1 years).

Responsibilities

• Greet customers and assist promptly to ensure needs are met.
• Engage in up-selling and cross-selling for better customer service.
• Maintain stock items and prevent theft.
• Conduct inventory and report issues.
• Keep shop shelves clean and tidy.
• Handle transactions accurately at cash registers.

Skills

Fluency in English

Customer service skills

Cash handling

Communication skills

Education

High school degree

Tools

MS Office

Job description

JOB PURPOSE

The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes.

RESPONSIBILITIES

• Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
• Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
• Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping preventing security risks and thefts.
• Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
• Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
• Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.

QUALIFICATIONS

• Fluency in English.
• High school degree.
• Proficiency in MS Office.
• Zero to one years of experience in a similar role.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.