Sales Associate-Massimo Dutti

Azadea Group; Muharraq; On-site; BHD 3,500 - 14,000; Full time

Job summary

A retail company in Bahrain is seeking a Sales Associate responsible for delivering outstanding customer service, managing sales transactions, and maintaining store standards. The ideal candidate must possess fluency in English and Arabic, along with a high school degree and proficiency in MS Office. This role is an excellent opportunity to engage with customers and ensure a satisfying shopping experience.

Responsibilities

• Greet customers and assist them to ensure their needs are met.
• Provide exceptional customer service by referencing alternatives and following up.
• Ensure smooth receiving processes and accurate stock keeping.
• Maintain cleanliness and organization in the shop and on shelves.
• Handle cash register and transactions accurately.
• Take measurements for alterations and assign prices as necessary.

Skills

Fluency in English

Fluency in Arabic

MS Office proficiency

Education

High School Degree

Job description

Role Purpose

The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results

Responsibilities

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
• Provide exceptional customer service by performing up‑selling, cross‑selling, suggesting alternatives and following up on customers' requests
• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
• Handle cash register and transactions with the customers in an effective and accurate manner as required
• Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations

Qualifications

• High School Degree
• Fluency in English and Arabic
• Proficiency in MS office

* AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.

* We aim to give our candidates the best experience possible. But due to the number of applicants applying, we will only get in touch if you have been shortlisted for the role