Patient Experience Specialist – Clinic Front Desk

Domo Ventures W.L.L.; Manama; On-site; BHD 3,500 - 14,000; Full time

Job summary

A healthcare provider in Bahrain is seeking a highly organized and personable Clinic Receptionist. The ideal candidate will deliver exceptional customer service, manage appointments, and maintain a welcoming reception area. Fluency in Arabic and English is essential, with prior experience in a medical setting preferred. This role promises a dynamic environment where client satisfaction is prioritized.

Qualifications

• Experience in a medical or healthcare setting preferred.
• Interest in the aesthetics industry valued.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Greet clients warmly to ensure positive first impressions.
• Answer phone calls promptly and direct inquiries accurately.
• Schedule appointments and manage the clinic's calendar.
• Conduct client check-in procedures efficiently.
• Process payments and issue receipts accurately.
• Maintain a clean and organized reception area.
• Assist with administrative tasks and ensure confidentiality.

Skills

Communication skills

Customer service skills

Multitasking

Attention to detail

Organizational skills

Fluent in Arabic

Fluent in English

Education

High school diploma or equivalent

Job description

A healthcare provider in Bahrain is seeking a highly organized and personable Clinic Receptionist. The ideal candidate will deliver exceptional customer service, manage appointments, and maintain a welcoming reception area. Fluency in Arabic and English is essential, with prior experience in a medical setting preferred. This role promises a dynamic environment where client satisfaction is prioritized.