Optometrist

MAGRABi Retail Group; Manama; On-site; BHD 27,500 - 35,000; Full time

Job summary

A leading retail chain in Bahrain is seeking an experienced Optometrist to manage the eye test room and provide exceptional customer service. Responsibilities include conducting eye tests, maintaining customer records, and assisting with sales. The ideal candidate will have a degree in Optometry and at least 3 years of experience in the field.

Qualifications

• Minimum 3 years of work experience in optometry, retail experience is a plus.

Responsibilities

• Conduct eye tests to provide accurate prescriptions.
• Assist customers with their requirements and provide product information.
• Maintain customer records according to established procedures.
• Fit and check prescribed lenses to correct vision defects.
• Collaborate with sales representatives and suppliers for product insights.

Skills

Customer service

Sales skills

Optometry knowledge

Flexibility

Education

Degree in Optometry

Job description

JOB PURPOSE

Responsible for the eye test room, performing eye tests and prescription writing, and partaking in sales activities in order to achieve store sales targets while providing world‑class customer services in accordance with MAGRABi values, in order to increase the profitability of the company and promote customer satisfaction and brand loyalty.

QUALIFICATIONS AND EXPERIENCE

• Degree in Optometry recognized by the Ministry of Health in Bahrain is a must.
• Minimum 3 years of work experience, Retail is a plus

JOB RESPONSIBILITIES

• The customer history prior to conducting the eye tests to fully understand the individual cases and support effective resolutions of the health issues by referring complex cases to MAGRABi hospitals.
• For conducting the eye test procedures as per Magrabi standards to customers to ensure providing an accurate and precise prescription.
• To customers who visit the store, understand their requirements, and explain the different solutions to provide them with more information about MAGRABi products and services and thereby support the achievement of customer satisfaction and sales revenues.
• Out a timely update of records with customer data in accordance with defined procedures to facilitate the maintenance of records for future reference.
• Out fitting and checking prescribed lenses in order to correct vision defects offering advice and reassurance about vision‑related matters and helping clients in choosing frames and lenses to provide the best fitting solutions.
• With sales representatives and vision care product suppliers to provide insight into the technical specifications of products, in line with market trends and current and future client requirements to facilitate obtaining the best services for MAGRABi.

COMPETENCIES

• with others
• Service Orientation
• Initiative & Achievement Orientation
• Flexibility